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Need Experienced Windows 7 Users Please.


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#1
Dragoon1167

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Just want to know if anyone can help me with my flash player. It is downloaded and installed intot he computer yet I cant go to websites such as youtube to play music wont allow it. Even though it shows its installed it is still not allowing it to run. If anyone has any ideas I would be grateful. It is the HP Touchsmart600 All In One PC. Thanks.:D
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#2
rshaffer61

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Not sure why you say Experienced Windows 7 users as this is not a Win7 issue but a flash issue.

Go Here download and install the flash uninstaller. Then run the program to completely remove the player completely.
Then install the newest flash player and try it again.
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#3
Dragoon1167

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Hmmm. Ok well I downloaded That and ran the uninstall for it and then went to adobe.com to download the newest version out got the download installed it but still does not register or work for any kind of flash needed videos. If you have any other ideas im willing to try them. Thanks for the help.
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#4
rshaffer61

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Has the video and music ever worked on the system?
Is the system still under warranty as I have to be careful what we do so we do not void the warranty.
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#5
Dragoon1167

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Yes It had worked before. I played with it some more and what I had to do was go into the C: Drive into Windows Folder under sysWOW64 then to Macromed Folder And Into the Flash folder use the adobe uninstaller then go to Control Panel Remove the program from add/remove restart the system and then found a driver from the adobe website for Flash player for The I-Net Explorer Installed it restarted and now the flash player works. Thanks again for all the help. :unsure: :)
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#6
rshaffer61

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Congratulations Dragon1167. :) for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :yes: :unsure:
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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