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Removal instructions for WindowsRestore

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Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is WindowsRestore?

The Malwarebytes research team has determined that WindowsRestore is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with WindowsRestore?

This is how the main screen of the rogue application looks:

Posted Image

You will find these icons on your desktop and in your taskbar:

Posted Image

And see these warnings:

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How did WindowsRestore get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was installed by a trojan.

How do I remove WindowsRestore?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.

Note that this rogue hides many files on your computer, including most shortcuts on your desktop. You will have to set the folder options so that hidden files are shown.
Look here to find out how, if you don't know.

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  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:

    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
  • When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of WindowsRestore?

  • Your files and shortcuts could be hidden again. Look here to find out how to unhide them, if you don't know.
  • The shortcut called insert name on the desktop can be deleted if it belonged to the rogue.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the WindowsRestore rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


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Technical details for experts

Signs in a HijackThis log:
C:\Documents and Settings\All Users\Application Data\wWrdTMJysnURH.exe

O4 - HKCU\..\Run: [wWrdTMJysnURH] C:\Documents and Settings\All Users\Application Data\wWrdTMJysnURH.exe

Alterations made by the installer:
  File System
  ===============
    In the existing folder C:\Documents and Settings\All Users\Application Data
      Adds the file ~18407220"="12:23 09/04/11 104 bytes
      Adds the file ~18407220r"="12:23 09/04/11 136 bytes
      Adds the file 18407220"="12:23 09/04/11 336 bytes
      Adds the file 18407220.exe"="12:23 09/04/11 475136 bytes
      Adds the file wWrdTMJysnURH.exe"="09:43 08/04/11 548864 bytes
    In the existing folder C:\Documents and Settings\{username}\Application Data\Microsoft\Internet Explorer
      Alters the file Desktop.htt
        20:13 07/02/10 2570 bytes ==> 12:23 09/04/11 2128 bytes
    In the existing folder C:\Documents and Settings\{username}\Desktop
      Adds the file Windows Restore.lnk"="12:23 09/04/11 811 bytes
    Adds the folder C:\Documents and Settings\{username}\Start Menu\Programs\Windows Restore
      Adds the file Windows Restore.lnk"="12:23 09/04/11 823 bytes
      Adds the file Uninstall Windows Restore.lnk"="12:23 09/04/11 895 bytes

  Registry
  ===============
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system]
      "DisableTaskMgr"="1"
    [HKEY_CURRENT_USER\Control Panel\Desktop]
      "TileWallpaperOld"="'0'"
      "WallpaperOld"="'C:\WINDOWS\web\wallpaper\old.bmp'"
      "WallpaperStyleOld"="'2'"
      "Wallpaper"=""
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download]
      "CheckExeSignatures"="'no'"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]
      "NoChangingWallPaper"="1"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Associations]
      "LowRiskFileTypes"="'/{hq:/s`s:/ogn:/uyu:/dyd:/c`u:/bnl:/ble:/sdf:/lrh:/iul:/iulm:/fhg:/clq:/kqf:/`wh:/lqf:/lqdf:/lnw:/lq2:/l2t:/v`w:/rbs:'"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
      "DisableTaskMgr"="1"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
      "wWrdTMJysnURH"="'C:\Documents and Settings\All Users\Application Data\wWrdTMJysnURH.exe'"


Malwarebytes' Anti-Malware log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6318

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/9/2011 12:50:20 PM
mbam-log-2011-04-09 (12-50-20).txt

Scan type: Quick scan
Objects scanned: 130417
Time elapsed: 4 minute(s), 22 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 1
Files Infected: 4

Memory Processes Infected:
c:\documents and settings\all users\application data\wwrdtmjysnurh.exe (Trojan.FakeAlert) -> 556 -> Unloaded process successfully.
c:\documents and settings\all users\application data\18407220.exe (Rogue.FakeHDD) -> 180 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\wWrdTMJysnURH (Trojan.FakeAlert) -> Value: wWrdTMJysnURH -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallPaper (PUM.Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
c:\documents and settings\{username}\start menu\Programs\windows restore (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\all users\application data\wwrdtmjysnurh.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\all users\application data\18407220.exe (Rogue.FakeHDD) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\start menu\Programs\windows restore\uninstall windows restore.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\start menu\Programs\windows restore\windows restore.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.


As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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