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Compaq f700 Won't Turn On


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#1
acdean72

acdean72

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I have a Compaq f700 Laptop; it's a little over a year old (which means my warranty is up and I have to pay for tech support) so I was referred here by my co-worker to ask the question that follows:

Like I said it's about a year and a few months old and I have run into the problem that when I go to turn it on-the light will flash as if it will boot up but it shuts right off. This happens whether it is plugged in or not. What do you think the problem may be? Thank you for all of your help!!!
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#2
Digerati

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I like to start by ensuring I have good power. If you are sure all your internal power connections are good, see my canned text below for testing power supplies.

To properly and conclusively test a power supply unit (PSU), it must be tested under various realistic "loads" then analyzed for excessive ripple and other anomalies. This is done by a qualified technician using an oscilloscope or power analyzer - sophisticated (and expensive) electronic test equipment requiring special training to operate, and a basic knowledge of electronics theory to understand the results. Therefore, conclusively testing a power supply is done in properly equipped electronic repair facilities.

Fortunately, there are other options that are almost as good. I keep a FrozenCPU Ultimate PSU Tester in my tool bag when I am "in the field" and don't have a good spare power supply to swap in. While not a certain test, they are better than nothing. The advantage of this model is that it has an LCD readout of the voltage. With an actual voltage readout, you have a better chance of detecting a "failing" PSU, or one barely within specified ATX Form Factor Standard tolerances. Lesser models use LEDs to indicate the voltage is just within some "range". These are less informative, considerably cheaper, but still useful for detecting PSUs that have already "failed". Newegg has several testers to choose from. All these testers contain a "dummy load" to fool the PSU into thinking it is connected to a motherboard, and therefore allows the PSU to power on, if able, without being attached to a motherboard - great for testing fans, but again, it is not a true load or suitable for conclusive testing.

Note the required voltage tolerance ranges:

Posted Image
NOTE: Disregard the -5VDC reading. It is no longer used.


Swapping in a known good supply is a tried and true method of troubleshooting used for years, even by pros. If you have access to a suitably sized, spare power supply, carefully remove the suspect supply and replace it with the known good one, and see if the problem goes away.

I do not recommend using a multimeter to test power supplies. To do it properly, that is, under a realistic load, the voltages on all the pins must be measured while the PSU is attached to the motherboard and the computer powered on. This requires poking (with some considerable force) two hard and sharp, highly conductive meter probes into the main power connector, deep in the heart of the computer. One tiny slip can destroy the motherboard, and everything plugged into it. It is not worth the risk considering most multimeters, like plug-in testers, do not measure, or reveal any unwanted and potentially disruptive AC components to the DC voltages.

Note the ATX Form Factor standard does not "require" specific color coding for power supply connector wiring. It has recommendations but manufacturers often do not follow them. Sadly, many testing guides or tutorials will refer to wire color only and that can lead to improper testing.

The voltages can be checked in the BIOS Setup Menus of most motherboards but they do not reveal ripple or other anomalies either.

As always, before working in the interior of the computer case, take necessary ESD precautions to ensure static buildup in your body does not discharge through and destroy any sensitive devices. Unplug from the wall and touch bare metal of the case before reaching in. And remember, anything that plugs into the wall can kill. Do not open the power supply's case unless you are a qualified electronics technician. There are NO user-serviceable parts inside a power supply. If you do not have a tester or a suitable spare to swap in, take the PSU to a qualified technician for testing.


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#3
phillpower2

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I go to turn it on-the light will flash as if it will boot up but it shuts right off.

Can you hear the CPU fan turning at any time?

This happens whether it is plugged in or not.

Have you tried removing the battery and running it using only the AC adapter?
Also worth trying is removing the battery, AC adapter and the Ram, hold down the laptops power on button for around 30 seconds, this will discharge any static electricity that has built up in the system, once done reassemble and see how it goes.
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