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Blue screen, then black screen, ugh, no boot

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Hi there,
Thanks for reading this.
I was downloading a file (in a hurry, probably wasn't careful enough), and then a blue screen appeared on my main screen (the other screen was fine). The screen mentioned my video card, replacing a driver and instructions to restart in safe mode (nothing more specific like a file name). I tried to restart normally (i was in denial) and a black screen appeared with a blinking cursor. I know I can change the boot sequence and restart with a usb drive but I'm not really comfortable doing it on my own (I CAN make things worse, if such a thing is possible at this point).

It's a desktop Pc, with win XP
I also have access to a mac laptop
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Hi nanalili,

Welcome to Geekstogo. My name is Salagubang and I'll be helping you with this problem.

  • Please read all of my response through at least once before attempting to follow the procedures described. I would recommend printing them out, if you can, as you can check off each step as you complete it. If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you
  • English is not my first language, so please do not use slang or idioms, as this makes it difficult to understand for me.


Ok lets try this.

On a clean XP machine

  • Please do the following:
  • Go to Tools (drop-down menu at the top of the window)
  • Go down and click Folder Options
  • Click on the View tab
  • Find the Hidden Files and Folders, find "Hide extension for known file types" and uncheck it (if it's already checked)
  • Click Apply, and then Ok at the bottom.
  • Close the window


  • Insert your USB Flash Drive (UFD).
  • Download hpusbfw.exe to your Desktop.
  • Double click "hpusbfw.exe" to run HP USB Disk Storage Format Tool

    Posted Image

    • Choose your USB under "Device"
    • For "File system", choose "FAT"
    • Under "Volume label", type in the name "Bootloader"
    • Leave un-checked "Quick Format" and "Create a DOS startup disk"
    • Click "Start"
  • Copy these two files, from the root of the Windows drive (C:\) to the UFD:



  • Open Notepad (go to Start>All Programs>Accessories and click Notepad)
  • Copy the contents of the codebox below using CTRL+C (or selecting all the text in the box, and right clicking on it and selecting Copy)
    [boot loader]
    [operating systems]
    multi(0)disk(0)rdisk(1)partition(1)\WINDOWS="A) Emergency Boot Loader" /fastdetect /NoExecute=OptOut
    multi(0)disk(0)rdisk(1)partition(1)\WINDOWS="Safe Mode" /safeboot:minimal /sos
    multi(0)disk(0)rdisk(1)partition(2)\WINDOWS="B) Emergency Boot Loader 2nd Partition" /fastdetect /NoExecute=OptOut
    multi(0)disk(0)rdisk(1)partition(2)\WINDOWS="Safe Mode" /safeboot:minimal /sos
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="C) Alternate Boot Loader" /fastdetect /NoExecute=OptOut
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Safe Mode" /safeboot:minimal /sos
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="D) Alternate Boot Loader 2nd Partition" /fastdetect /NoExecute=OptOut
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Safe Mode" /safeboot:minimal /sos
  • Now return to Notepad and use CTRL + V (or rightclick on the whitespace and Paste) to paste the script
  • Verify that you have pasted the complete script
  • Save the Notepad file to the UFD as "boot.ini" using Save as Type: All files

Your Emergency Bootloader is now ready.

Booting using the Emergency Bootloader.
  • Insert the USB (UFD) to the ailing computer.
  • Reboot the system using the UFD Bootloader you just created.
  • Depending on how the harddisk is partitioned, choosing (A) Emergency Bootloader will most of the time do the trick. If however it doesnt work, please try options B,C and D

Note : If you do not know how to set your computer to boot from USB follow the steps here


Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click on Standard Output at the top
  • Under the Extra Registry sectionm ensure that Safelist is selected
  • Select All Users
  • Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
  • Double click inside the Custom Scan box at the bottom
  • A window will appear saying "Click Ok to load a custom scan from a file or Cancel to cancel"
  • Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
  • Select scan.txt and click Open. Writing will now appear under the Custom Scan box
  • Click the
    Quick Scan
    button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

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Due to lack of feedback, this topic has been closed.

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