[philmarsh]

Yes

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Are you comfortable typing in commands at a command-prompt?

I want to know how I need to phrase my instructions.
Especially where there need to be spaces between characters.

Are you familiar with DOS-commands?

[heir]

Are you comfortable typing in commands at a command-prompt?

I want to know how I need to phrase my instructions.
Especially where there need to be spaces between characters.

Are you familiar with DOS-commands?

[philmarsh]

Not extremely confortable but I follow instructions well

[philmarsh]

and, no, not familiar with dos commands

[heir]

We need to find out what went wrong.

When you are at this prompt:

C:\WINDOWS >

Type: DIR system32\drivers\volsnap*

What files are listed?

Type: DIR ..\SP3\volsnap*

What files are listed?

[philmarsh]

DIR system32\drivers\volsnap* -- no mathcing files were found

DIR ..SP3\volsnap* --- returned several lines of info
The volume in drive C is OS
The volume serial number is 2053-3ea7
Directory of C:\SP3\volsnap*
04/14/08 12:11a -------- 52352 volsnap.sys
1 file(s) 52352 bytes
a bunch of bytes free (did not write it down)

Thank you

[heir]

That was strange

Type: DIR system32\dllcache\volsnap*

What files are listed?

[philmarsh]

no matching files were found

[heir]

We'll try copying the file again

Type: COPY C:\SP3\volsnap.sys C:\WINDOWS\system32\drivers\

Spaces are between PY and C: and also between ys and C:

Was the file copied?

[philmarsh]

access is denied - was the reponse

Thank you

[heir]

Let's take a look at that fix.bat file



Type: TYPE ..\fix.bat

(There is a space between E and .. (the double dots)

Compare the result with the content I asked you to copy paste in post #73 to create the fix.bat file.

Are they exactly the same?

[philmarsh]

Yes, the information is exactly the same. One item - perhaps there is an extra blank line below the information (based on the spacing from other commands entered earlier) - it looks like there may be one - but the printed info is exactly the same.

Thank you

[heir]

Please bear with me.

Type: DIR ..\volsnap*

That should list a file.
Did it?

[philmarsh]

Yes it did
a file from 04/14/08

Thank you

[heir]

Now we'll copyit differently

Type: COPY C:\SP3\volsnap.sys C:\WINDOWS\system32\dllcache\
(There is a space between PY and C: and also between ys and C: )

Was the file copied?

If it was, verify with the following command.

Type: DIR C:\WINDOWS\system32\dllcache\volsnap*
(There is a space between IR and C:)

Was the file listed?