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Can not connect to the internet HELP!


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#1
platypus22

platypus22

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hi I recently had this blue page pop up and it said to restart the computer i did now the internet doesnt work but the computers on the network do work the computer is the one thats connected 2 the router and is not wireless i have found info about my computer ill leave it at the end and i just dont undrstand?? o'.'o can any 1 please HELP? :D ty id appricate it

===========================================================================
Interface List
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

Pinging Andrew-PC [::1] with 32 bytes of data:
Reply from ::1: time<1ms
Reply from ::1: time<1ms
Reply from ::1: time<1ms
Reply from ::1: time<1ms

Ping statistics for ::1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Ping request could not find host google.com. Please check the name and try again.

Pinging 209.85.171.100 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.

Ping statistics for 209.85.171.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Image Name PID Services
========================= ======== ============================================
System Idle Process 0 N/A
System 4 N/A
smss.exe 384 N/A
csrss.exe 460 N/A
csrss.exe 540 N/A
wininit.exe 548 N/A
winlogon.exe 580 N/A
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#2
Rediah

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Hello platypus22: :D :D

This computer (the one showed the blue screen and asked for reboot) apparently has DNS issue, I would suggest please disconnect it from router and check the others to see if you could access Internet while still connected through router, if you do gain access to Internet then I suspect it's malware related and that blue screen was a rouge BSOD

Please post back and someone will assist you

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#3
platypus22

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i still cant access my internet D: ... thank you for the welcome btw and the help ive disconnected the the cable but i still cant connect to the internet??? any other ideas? i only know the basics of computers btw
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#4
Rediah

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Hi platypus22:

If you look at "IPv4 Route Table" - basically all Internet query is routed back to your own computer (127.0.0.0) What happens if you connect one of the other computers directly with modem via Ethernet cable?

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