[tm90]

Hi all,
I am using Dell Inspiron 1525 from the past 3 years, but didn't had any issue of Blue Screen Crash much. But in past three days, the screen pops-up once a day that is quite annoying and puts me in a situation to find out what is the problem.

I was going through the earlier related posts in the forum.

So I Navigated to: C:\Windows\Minidump folder and found a .dmp file named Mini041811-01.dmp

But I am not permitted to attach the file to this post.


I read another post about the usage of BlueScreenView.exe

I followed the steps -
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Here is what it says -

==================================================
Dump File : Mini041811-01.dmp
Crash Time : 4/18/2011 1:26:07 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x9a2eef98
Parameter 3 : 0xe3780b68
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+cef98
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini041811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,232
==================================================

Hope this helps for determining the issue.

I have also attached the BlueScreenView snapshot in a .zip file alongwith the .dmp file

Thanks and Regards.

Attached Files

•  bsod.zip   184.63KB   127 downloads