Posted 18 April 2011 - 11:19 AM
Posted 18 April 2011 - 11:22 AM
In the Search box type in Event Viewer in the search box and press Enter
From this point you can follow from step four from the below method as they will be the same.
Go to Start
Right click on the Computer Icon and select Manage
Navigate to the Event Viewer, You will be prompted to accept the action you are going to perform. Click continue
On the left window pane click on Local and then expand the Windows entry. This will allow you to see every error for the past 24 hours as well as the last 7 days in the right window pane.
Look for the ones that correspond to the times that your issue occurred.
If any are found please double click and expand the error. This will open and give you more information on the error.
Please include that in your next reply.
Posted 17 May 2011 - 09:25 AM
It has been 30 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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