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Video Camera won't transfer pics

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john god

john god


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My problem is , I have a Panasonic SDR-H40 Video Camera with alot of pictures on it.
No matter what I do ,I can't transfer them to my computer desktop.
I haven't even tried to put them on a DVD yet.
I installed the Video cam software that come with the camera, uninstalled and reinstalled to no luck.

Running Windows XP Media Center Edition-Gateway IE8

This is my daughters pc.

Any Help Please,
John God
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Hi john god

No matter what I do ,I can't transfer them to my computer desktop.

What specifically have you tried? Below is a brief guide I found, have you tried this approach?

Installing VideoCam Suite
1 Insert the disk.

2 Click on "VideoCam Suite." Click next.

3 Create a folder to store the application to be installed. Click next.

4 If you want a short cut, click "yes." If you do not, click "no."

5 Choose your country. Click next.

6 Click install to complete the process.

7 Select the choice to restart your computer. Click "Finish."

8 Remove the disk.

Transferring Files
1 Turn on the camera

2 Connect the USB cable to your camera and then to your computer.

3 Select "PC Connect." Press the joystick.

4 Drag and drop files onto your PC for still images.

For videos, press the "DVD Copy" button. Video will upload to the PC where you can save it or burn it to a DVD.

Tips & Warnings

Installing the software before connecting to your computer is recommended or you may not be able to transfer files.
The provided software is for Windows operating systems only.
Once you have transferred a movie to your PC, it cannot be copied from your camera again.
The camera cannot be turned off while plugged into the computer.
Read more: How to Transfer a Panasonic SDR-H40 to a Computer | eHow.com http://www.ehow.com/...l#ixzz1Lgw1wP9E
Should you need it your user manual is available @ http://service.us.pa...SDRH40P-MUL.PDF
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