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Random BSOD when playing installed PC games on Win7 Home 64-Bit


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MelancholyRose

MelancholyRose

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Very recently I have built two brand new computers, one for myself, and one for my boyfriend, and all of the hardware seems to function, at least from the outside. Our computers are completely identical in build and in specs. They were built less than a month ago, and the only differences between the two are that he has his HDDs set up in RAID 0, and my own in RAID 1 mirror.

Curiously, both systems share the EXACT same flaws after installing Windows 7 64-bit Home Premium on the drives. No more, no less. The flaws include: Playing games “installed” on the HDDs will randomly crash to BSODs with no warning. It doesn’t happen at certain points in the game, it is completely random, and happens with all games “installed” on the HDDs. HOWEVER—When running a game that plays from the DVD-ROM or CD, it runs 100% perfectly with no crashes, no errors, and zero problems. I haven’t had a single BSOD crash, or any type of crash, from a game running from a CD/DVD. ONLY games installed on the HDDs will crash randomly. In fact, the games running from the CDs/DVDs run so smoothly, it’s amazing to look at, and the GPU seems to handle those just fine.

The BSODs don’t happen at any other time. I think only once it may have happened with Firefox open on my boyfriend’s computer, but hasn’t done that since I ran a disk check. It only happens during games, now. I have yet to set up minidump, but I plan to do that after I post this. I’m posting on various forums to see if anyone has any clue why this would even happen, not just on one system, but BOTH SYSTEMS.

HDDs: Western Digital Caviar Blue 500GB SATA 6.0—is correctly hooked up to SATA 6.0 slots.

The other flaw BOTH of our computers have is that we cannot update our graphics drivers, whether we download them from the appropriate website or do it through the Windows Update. Either way, when trying to install the updated driver, Windows 7 crashes to a BSOD (on BOTH systems, not just one), and does not install properly, and acts as if it did not install at all. The only driver that works is the one from the disc provided with our GPUs. It will install that driver perfectly fine with no errors.

GPU: Sapphire ATI Radeon HD5770 PCI-E 2.1 (in a 2.0 slot, don’t know if that would cause problems)

All hardware within both machines is brand new, and Windows 7 is not OEM, it is a retail copy that I purchased. It’s 64-bit Home Premium full, for those who need to know.

Adjustments I have tried to make: I ran a disk check on both machines and the problem persists. Service Pack 1 and all updates are up to date and installed, minus the updated graphics driver.
I have not done a memory check, but I figured the coincidence would be a little too large that both of our computers had faulty RAM at the exact same time, and both machines were brand new. I’m sure it could happen, but in this case, it seems unlikely.
Again, I tried updating graphics drivers, and Windows 7 just will not let me do it without crashing my entire computer.

The rest of my specs—
CPU: AMD Phenom II Black Edition X4
RAM: G. Skill Ripjaws 2x 2GB Gaming Series
Motherboard: Asus M4A89TD Pro Xtreme Design
PSU: Corsair HX650w
Case: Cooler Master CM690 II Advanced mid-tower, with 1 intake and 2 exhaust fans

Additional notes: There were certain motherboard drivers I neglected to install, thinking I might not need them for the system. I installed our LAN and RAID controller drivers, but did not bother with our USB 3.0 and other things. Should I do this? Is it possible that there are corrupt drivers or missing ones? Do I have the wrong RAID driver installed?

One final note, the icon on my desktop for Windows Media Player disappears off of my desktop every single time I restart the computer. Not only that, but a folder I’ve deleted before has a tendency of returning despite my deleting it.

Any help is greatly appreciated and I hope to discover the root of the problem.

I've attached my minidump folder, I hope someone can help with this.

Dump File : 042011-17004-01.dmp
Crash Time : 4/20/2011 4:51:32 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02a97b36
Parameter 3 : fffff880`081b6f70
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+80640
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042011-17004-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 287,820
==================================================

==================================================
Dump File : 041711-22604-01.dmp
Crash Time : 4/17/2011 12:59:48 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02a8c9cd
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+5683e
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041711-22604-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,896
==================================================

==================================================
Dump File : 041111-33899-01.dmp
Crash Time : 4/11/2011 5:34:47 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0655e010
Parameter 2 : fffff880`0632340c
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041111-33899-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 822,104
==================================================

==================================================
Dump File : 041011-20108-01.dmp
Crash Time : 4/10/2011 8:52:27 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000094
Parameter 2 : fffff960`007d5577
Parameter 3 : fffff880`08c5b778
Parameter 4 : fffff880`08c5afd0
Caused By Driver : CLASSPNP.SYS
Caused By Address : CLASSPNP.SYS+16ec
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041011-20108-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,896
==================================================

==================================================
Dump File : 041011-20217-01.dmp
Crash Time : 4/10/2011 8:38:08 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000094
Parameter 2 : fffff960`00655577
Parameter 3 : fffff880`07056778
Parameter 4 : fffff880`07055fd0
Caused By Driver : cdd.dll
Caused By Address : cdd.dll+5577
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041011-20217-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,896
==================================================

Here is my bluescreen info if anyone could use it to help, if anyone can. Still haven't received a reply.

Attached Files


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