[rshaffer61]

I'm going to try this and see if it will help.

Hello user,

We will have to create a small 'fix CD' to solve this problem.
Please download ARCDC from Artellos.com.

• Double click ARCDC.exe (You might have to confirm admin rights if you're running this on Vista or above.)
• Follow the dialog until you see 6 options. Please pick: Windows Professional SP2
• You will be prompted with a Terms of Use by Microsoft, please accept.
• You will see a few dos screens flash by, this is normal.
• Next you will be able to add extra files. Please add:
  [code-x]C:\Windows\System32\userinit.exe[/code-x]
• The last window will allow you to burn the disk using BurnCDCC, Please do so.
  Note; Click on the Burn button before inserting a disk.

Once the disk is burned, put it in the machine you want to fix and restart it.
Boot to the CD just as you would with a Windows XP disk.
At the Welcome to Setup screen, press R to enter the Recovery Console.
Choose the installation to be repaired by number (usually 1) and press Enter.
When you are asked for the Administrator password, enter the password or leave it blank (default) and press Enter.

At the C:\Windows> prompt, type the following commands pressing Enter after each one. Note: Watch the spaces.

D:
cd ExtraFiles
copy userinit.exe c:\windows\system32
exit

After putting in the third command, you should receive the message 1 file copied which will indicate that the operation succeeded.
Now take out the CD and reboot your computer to normal mode. Try to log in and it should let you back in.

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No I can't back anything up..some of the music we already have on my computer but we cant get anything else off of his computer.

[DamionIllusionist]

No I can't back anything up..some of the music we already have on my computer but we cant get anything else off of his computer.

[rshaffer61]

Ok try the userinit steps in my last post and let em know if it works.
If this works nothing will be lost.

[DamionIllusionist]

I tried that once it gets to the Recovery Console the 2 choices are:
1: H:\I386
2: H:\MiniNT
If I press 1 then it just brings up H:\I386 not a C:\\WIndows.
I'm not to sure on what to do?

[rshaffer61]

Ok is this a brand name system?

[DamionIllusionist]

HP media center pc

[rshaffer61]

OK it looks like we have a problem and it also means the chance of backing anything up is not going to happen.
Try this and don't start anything just let me know if it gives you a choice of Destructive recovery or Repair recovery.

Press the power button to start the HP. Press and hold the F11 key to launch the HP Recovery Manager from the recovery partition.

[DamionIllusionist]

it just goes back to the Recovery Console it doesnt go where you want it to go

[rshaffer61]

OK did you take the cd out?

[DamionIllusionist]

I did it 2 times with the CD in and 2 times with the CD out. With the CD out it tries to start windows up. But then restarts and keeps trying.

[rshaffer61]

OK this is just not working the way it is suppose to.
At this point you need to do a installation. When it asks which one to do you will have to tell it to format the C drive and then format it using NTFS and DO NOT do the quick format. You want it to do a thorough format and fresh install.
I'm sorry but the saved stuff is going to be lost since we can't get to it.


Note: Before doing any of the above try putting the Puppy cd in your system and see if it will boot up in yours.

[DamionIllusionist]

It's not running on my computer either. So how do I go about formatting the drive?

[rshaffer61]

OK go back to post 7 and 8
You will see the format step where it asks to format the C partition with either Quick or Normal NTFS. Use the Normal,and then after it is done formatting it will start the fresh installation.

[DamionIllusionist]

It has successfully partitioned the drive and reinstalled windows on to it. We already have it up and running now. Thank you for your help.

[rshaffer61]

Glad to hear that and now hopefully you and josh have a surge protector on your systems. If not tell him to buy a good one.
Congratulations DamionIllusionist. for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


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