I suggest you read the 'Start Here' Topic Found Here
. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3
of the guide, continue with Step 4 and 5 and post in the Malware Forum HERE
for our experts to review. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.
If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).