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Removal instructions for XP Total Security 2011 (and its clones)

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#1
Metallica

Metallica

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Content is republished with permission from Malwarebytes.

What is XP Total Security 2011?

The Malwarebytes research team has determined that XP Total Security 2011 is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with XP Total Security 2011?

This is how the main screen of the rogue application looks:

Posted Image

You will find this icon in your taskbar:

Posted Image

And see these warnings:

Posted Image

Posted Image

Posted Image

Posted Image

How did XP Total Security 2011 get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was offered as a movie.

How do I remove XP Total Security 2011?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.

Please download Malwarebytes' Anti-Malware from here
If you are unable to do this from the infected computer directly, transfer the file from another computer.
Download the mbam-setup.exe to your desktop.

Now make sure extensions are shown. To do this, please look here
Then rename the mbam-setup.exe: Posted Image to mbam-setup.com: Posted Image
Then launch mbam-setup.com in order to install Malwarebytes' Anti-malware

Once Malwarebytes' Anti-Malware is installed, navigate to your Program Files\Malwarebytes' Anti-Malware folder and locate the mbam.exe in there:

Posted Image

rename it to mbam.com

Now doubleclick mbam.com to launch Malwarebytes' Anti-malware.
  • Click the "Update" tab and click the "Check For updates" button.
  • Once the program has loaded and updates were downloaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart, so please allow MBAM to restart.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

You will be prompted to reboot the computer. Once this has been done, please rename mbam.com back to mbam.exe.
You'll see that it will be able to run again.

Is there anything else I need to do to get rid of XP Total Security 2011?

  • No, Malwarebytes' Anti-Malware removes XP Total Security 2011 completely.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the XP Total Security 2011 rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


Posted Image

Technical details for experts

Signs in a HijackThis log:
Running processes:
C:\Documents and Settings\{username}\Local Settings\Application Data\bus.exe

Note: the filename is random

Alterations made by the installer:

  File System
  ===============
    In the existing folder C:\Documents and Settings\All Users\Application Data
      Adds the file ea177s7h3r35x1tvw7q0455123xx53rw5d4n"="13:23 23/04/11 8208 bytes
    In the existing folder C:\Documents and Settings\{username}\Local Settings\Application Data
      Adds the file bus.exe"="12:23 23/04/11 352256 bytes
      Adds the file ea177s7h3r35x1tvw7q0455123xx53rw5d4n"="13:23 23/04/11 8208 bytes
    In the existing folder C:\Documents and Settings\{username}\Local Settings\Temp
      Adds the file ea177s7h3r35x1tvw7q0455123xx53rw5d4n"="13:23 23/04/11 8208 bytes

  Registry
  ===============
    [HKEY_CLASSES_ROOT\.exe\DefaultIcon]
      "(Default)"="'%1'"
    [HKEY_CLASSES_ROOT\.exe\shell\runas\command]
      "IsolatedCommand"="'"%1" %*'"
      "(Default)"="'"%1" %*'"
    [HKEY_CLASSES_ROOT\.exe\shell\open\command]
      "IsolatedCommand"="'"%1" %*'"
      "(Default)"="'"C:\Documents and Settings\{username}\Local Settings\Application Data\bus.exe" -a "%1" %*'"
    [HKEY_CLASSES_ROOT\exefile]
      "Content Type"="'application/x-msdownload'"
    [HKEY_CLASSES_ROOT\exefile\shell\open\command]
      "IsolatedCommand"="'"%1" %*'"
      "(Default)"="'"C:\Documents and Settings\{username}\Local Settings\Application Data\bus.exe" -a "%1" %*'"
    [HKEY_CLASSES_ROOT\exefile\shell\runas\command]
      "IsolatedCommand"="'"%1" %*'"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command]
      "(Default)"="'"C:\Documents and Settings\{username}\Local Settings\Application Data\bus.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe"'"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
      "AntiVirusOverride"="1"
      "FirewallOverride"="1"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
      "DisableNotifications"="1"
      "DoNotAllowExceptions"="0"
      "EnableFirewall"="0"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
      "DisableNotifications"="1"
      "DoNotAllowExceptions"="0"
      "EnableFirewall"="0"
    [HKEY_CURRENT_USER\Software\Classes\.exe]
      "Content Type"="'application/x-msdownload'"
      "(Default)"="'exefile'"
    [HKEY_CURRENT_USER\Software\Classes\.exe\shell\runas\command]
      "IsolatedCommand"="'"%1" %*'"
      "(Default)"="'"%1" %*'"
    [HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command]
      "IsolatedCommand"="'"%1" %*'"
      "(Default)"="'"C:\Documents and Settings\{username}\Local Settings\Application Data\bus.exe" -a "%1" %*'"
    [HKEY_CURRENT_USER\Software\Classes\.exe\DefaultIcon]
      "(Default)"="'%1'"
    [HKEY_CURRENT_USER\Software\Classes\exefile]
      "Content Type"="'application/x-msdownload'"
      "(Default)"="'Application'"
    [HKEY_CURRENT_USER\Software\Classes\exefile\shell\runas\command]
      "IsolatedCommand"="'"%1" %*'"
      "(Default)"="'"%1" %*'"
    [HKEY_CURRENT_USER\Software\Classes\exefile\shell\open\command]
      "IsolatedCommand"="'"%1" %*'"
      "(Default)"="'"C:\Documents and Settings\{username}\Local Settings\Application Data\bus.exe" -a "%1" %*'"
    [HKEY_CURRENT_USER\Software\Classes\exefile\DefaultIcon]
      "(Default)"="'%1'"


Malwarebytes' Anti-Malware log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6424

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/23/2011 2:06:18 PM
mbam-log-2011-04-23 (14-06-18).txt

Scan type: Quick scan
Objects scanned: 132070
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
c:\documents and settings\{username}\local settings\application data\bus.exe (Spyware.Agent) -> 204 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Value: (default) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\{username}\Local Settings\Application Data\bus.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\exefile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("C:\Documents and Settings\{username}\Local Settings\Application Data\bus.exe" -a "%1" %*) Good: ("%1" %*) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\{username}\local settings\application data\bus.exe (Spyware.Agent) -> Quarantined and deleted successfully.


As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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#2
Metallica

Metallica

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Please not that this rogue uses many names which depend on your version of Windows, among others.

The complete list of possible names:

XP Anti-Virus
XP Anti-Virus 2011
XP Anti-Spyware
XP Anti-Spyware 2011
XP Home Security
XP Home Security 2011
XP Total Security
XP Total Security 2011
XP Security
XP Security 2011
XP Internet Security
XP Internet Security 2011

Win 7 Anti-Virus
Win 7 Anti-Virus 2011
Win 7 Anti-Spyware
Win 7 Anti-Spyware 2011
Win 7 Home Security
Win 7 Home Security 2011
Win 7 Total Security
Win 7 Total Security 2011
Win 7 Security
Win 7 Security 2011
Win 7 Internet Security
Win 7 Internet Security 2011

Vista Anti-Virus
Vista Anti-Virus 2011
Vista Anti-Spyware
Vista Anti-Spyware 2011
Vista Home Security
Vista Home Security 2011
Vista Total Security
Vista Total Security 2011
Vista Security
Vista Security 2011
Vista Internet Security
Vista Internet Security 2011

They all look alike, only the name is different. And the instructions to remove them are the same.
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#3
mjgaz6

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What are you supposed to do when you can't run an exe. file?
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#4
Metallica

Metallica

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Like it says in the instructions, rename it to a .com
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#5
merlejane

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Hi
I've changed it to.com but it still wont run please help me this is going from bad to worse!
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#6
Metallica

Metallica

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Here you can find some other things you can try:

http://forums.malwar...showtopic=85715
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#7
merlejane

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thank you I've tried them all, I cant download any of the programmes you surgest because I'm using my work laptop and it wont allow downloads of that sort, and my computer wont let me do anything because of the virsus, so I'm really stuck any other ideas?
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#8
Metallica

Metallica

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Please start a new topic here. Include a description of your problem, including the fact that you can't run anything. There are ways to get programs to run, and one of our malware experts will be able to help you with this issue. :)
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