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Internet connection (macfee)


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#1
frontrow

frontrow

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After a remote installation of a macfee security (Carried out remotely on my machine by macfee (Reason for this was because download this end hung) I can no longer connect to the net.

This machine I an useing runs off the same modem so I know that is working. I have changed the cables too so its not that.

Any ideas people??
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#2
Macboatmaster

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What is the error message when you try.
Can you connect direct to the modem/router as against a website.
Can you ping that is start, run type cmd.
The type ipconfig /all
The type ping and the IP address. See if 4 pkts are sent and four returned
Then type ping www.google.com
Are 4 sent and 4 received again.

If that is OK temporarily disable McAfee and try again.
Is McAfee providing a firewall and an anti-virus.
If so do you still have windows firewall enabled as well.

Check on Control Panel, Network Connections and what is show for the connection
Ignore the 1394 Network connection that simplyidiciates that the computer has a firewire port and is not generally used.
You are looking for your normal Local Area Connection Firewalled 100/10 Ethernet device or similar.
Does it say connected.
Right click the device click properties
In the window scrol down to internet protocol TCP/IP
click that ONCE to highlight then click the properties button.
IS IP address and DNS both checked obtain automatically.
If not click to check them.
Then click OK and Apply and OK to exit.

If you had to change anything there now try the connection again.

Going back to the beginning if the ping does not return successfully four sent and 4 received - what is the error message.

Go back to the network connections, properties and this time click configure to the right hand side of the device listing.
What is the message there.
If it warns of a driver, click the driver tab and see if Windows can find the driver.

I am off line now for a couple of days.
If this does not work I am sure someone else will come in to assist.

As a last resort and after waiting for further help, try this
http://www.snapfiles...nsockxpfix.html
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