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Vista Crash - Bluescreen


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#1
Xtreme930

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This is a thread about a bluescreen crash I recently started experiencing...

*While Information is limited right now as it occurred few moments ago, here's a report after windows recovered:
Also, the "Check for solution" button does not function correctly...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3076

Additional information about the problem:
BCCode: 7a
BCP1: C043F790
BCP2: C0000185
BCP3: 5D35A860
BCP4: 87EF2B3C
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini042811-02.dmp
C:\Users\may\AppData\Local\Temp\WER-155018-0.sysdata.xml
C:\Users\may\AppData\Local\Temp\WERF6AD.tmp.version.txt

-More information will be edited on once acquired-
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#2
rshaffer61

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0x0000007A: KERNEL_DATA_INPAGE_ERROR
(Click to consult the online MSDN article.)
A page of kernel data was not found in the pagefile and could not be read into memory. This might be due to incompatible disk or controller drivers, firmware, or hardware.


Not sure which it is since you said it occurred recently then in the next statement you said it happened a few months ago.,
Is the issue still happening?

It looks like it could be any number of things with your hardware.
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#3
Xtreme930

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I am not sure where I said the word "months"... I think you read "months" instead of "moments".
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#4
rshaffer61

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Sorry about that I was not completely awake yet that morning. Lets see if we can get more info on the BSOD.

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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#5
Xtreme930

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Haha, no problem! Getting enough sleep is always important.. Thanks for the download.. I'll test it out and see..
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#6
Xtreme930

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Thanks! Here's my report:

==================================================
Dump File : Mini042811-02.dmp
Crash Time : 28/4/2011 2:48:35
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc043f790
Parameter 2 : 0xc0000185
Parameter 3 : 0x5d35a860
Parameter 4 : 0x87ef2b3c
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+11b3c
File Description : ATAPI Driver Extension
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini042811-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
Dump File Size : 147,432
==================================================

==================================================
Dump File : Mini042811-01.dmp
Crash Time : 28/4/2011 1:04:10
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc043e730
Parameter 2 : 0xc0000185
Parameter 3 : 0x26c3e860
Parameter 4 : 0x87ce6b3c
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+11b3c
File Description : ATAPI Driver Extension
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini042811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
Dump File Size : 147,432
==================================================

end of report..
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#7
rshaffer61

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0x0000007A: KERNEL_DATA_INPAGE_ERROR
(Click to consult the online MSDN article.)
A page of kernel data was not found in the pagefile and could not be read into memory. This might be due to incompatible disk or controller drivers, firmware, or hardware.


Have you recently updated any drivers for your motherboard or any hardware just before the issue started?
According to the log both errors happened on the 28th of last month just over a hour apart.
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#8
rshaffer61

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Are you still having problems with your issue?
It has been 25 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#9
Xtreme930

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...A year later

Forgot to respond :P
Thanks for the help and sorry for the vacancy, I now have a Windows 7 :D
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#10
mklandrew

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I have been having a similar issue with a Windows Vista machine. Here is the report I got after running the above recommended program. Thanks in advance.

==================================================
Dump File : Mini092912-01.dmp
Crash Time : 9/29/2012 4:35:01 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc05309b8
Parameter 2 : 0xc000000e
Parameter 3 : 0x525508c0
Parameter 4 : 0xa6137088
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+7cbf8
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+7cbf8
Stack Address 1 : ntkrnlpa.exe+77f4a
Stack Address 2 : ntkrnlpa.exe+992f1
Stack Address 3 : ntkrnlpa.exe+4dd94
Computer Name :
Full Path : C:\Windows\Minidump\Mini092912-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 152,048
==================================================

==================================================
Dump File : Mini092812-01.dmp
Crash Time : 9/28/2012 12:41:20 AM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0xc000000e
Parameter 2 : 0xc000000e
Parameter 3 : 0x00000000
Parameter 4 : 0x4696c000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+94eac
Stack Address 2 : ntkrnlpa.exe+76bbe
Stack Address 3 : ntkrnlpa.exe+344e8
Computer Name :
Full Path : C:\Windows\Minidump\Mini092812-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 153,512
==================================================

==================================================
Dump File : Mini092212-01.dmp
Crash Time : 9/22/2012 7:03:57 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0xc000000e
Parameter 2 : 0xc000000e
Parameter 3 : 0x00000000
Parameter 4 : 0x70691000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+94eac
Stack Address 2 : ntkrnlpa.exe+76bbe
Stack Address 3 : ntkrnlpa.exe+344e8
Computer Name :
Full Path : C:\Windows\Minidump\Mini092212-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 153,504
==================================================

==================================================
Dump File : Mini092012-01.dmp
Crash Time : 9/20/2012 10:20:30 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0xc000000e
Parameter 2 : 0xc000000e
Parameter 3 : 0x00000000
Parameter 4 : 0x4cf9f000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+94eac
Stack Address 2 : ntkrnlpa.exe+76bbe
Stack Address 3 : ntkrnlpa.exe+344e8
Computer Name :
Full Path : C:\Windows\Minidump\Mini092012-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 153,472
==================================================

==================================================
Dump File : Mini091712-01.dmp
Crash Time : 9/17/2012 10:55:28 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07fa970
Parameter 2 : 0xc000000e
Parameter 3 : 0x558888c0
Parameter 4 : 0xff52ec2c
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+7cbf8
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+7cbf8
Stack Address 1 : ntkrnlpa.exe+77f4a
Stack Address 2 : ntkrnlpa.exe+992f1
Stack Address 3 : ntkrnlpa.exe+4dd94
Computer Name :
Full Path : C:\Windows\Minidump\Mini091712-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 153,448
==================================================

==================================================
Dump File : Mini091512-02.dmp
Crash Time : 9/15/2012 7:10:08 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0xc000000e
Parameter 2 : 0xc000000e
Parameter 3 : 0x00000000
Parameter 4 : 0x0bc12000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+94eac
Stack Address 2 : ntkrnlpa.exe+76bbe
Stack Address 3 : ntkrnlpa.exe+344e8
Computer Name :
Full Path : C:\Windows\Minidump\Mini091512-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 153,080
==================================================

==================================================
Dump File : Mini091512-01.dmp
Crash Time : 9/15/2012 4:23:18 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07fab30
Parameter 2 : 0xc000000e
Parameter 3 : 0x49b7b8c0
Parameter 4 : 0xff566a80
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+7cbf8
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+7cbf8
Stack Address 1 : ntkrnlpa.exe+77f4a
Stack Address 2 : ntkrnlpa.exe+992f1
Stack Address 3 : ntkrnlpa.exe+4dd94
Computer Name :
Full Path : C:\Windows\Minidump\Mini091512-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 153,520
==================================================

==================================================
Dump File : Mini091312-01.dmp
Crash Time : 9/13/2012 11:28:38 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc074c7f0
Parameter 2 : 0xc000000e
Parameter 3 : 0x6274e8c0
Parameter 4 : 0xe98fe0f4
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+7cbf8
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+7cbf8
Stack Address 1 : ntkrnlpa.exe+77f4a
Stack Address 2 : ntkrnlpa.exe+992f1
Stack Address 3 : ntkrnlpa.exe+4dd94
Computer Name :
Full Path : C:\Windows\Minidump\Mini091312-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 153,520
==================================================
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#11
bchurch

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Hello mklandrew,

Bug Check Codes : 0x0000007a and 0x00000077 are highly suggestive of hardware problems.


What is the make and model number of your computer?


( 1. ) Your first priority should be to back-up any important data that is on the computer.


( 2.) After data back-up is complete, please test your hard drive:

Read and follow these instructions to create and run a bootable DOS CD to test your hard drives: Bootable Hard Drive Diagnostics.
  • If your computer has more than one hard drive, please test them all.
    • Note: I would not run the Long\Extended test on a Solid State Drive (SSD).
    • See the SSD drive manufacturer's website for possible compatible diagnostic tools.
  • All mechanical hard drives should "Pass" the Extended\Long test without errors.
  • Any reported errors should make you suspect a failing hard drive.
Please let us know the results.
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