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Virus deep within computer


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#61
Ken2893

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No
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#62
Ken2893

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Sry automated post, anyway I checked P.E. and no for the DWM, but here are the processes running:

TrkWrks
HomeGroupListener
hidserv
Netman
PcaSvc
Sysmain
AudioEndpointBuilder
wudfsvc
wlansvc
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#63
Essexboy

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Ok you are not on a corporate network are you ?

If not go to control panel > Administrative tools > Services
Locate Distributive Link Tracking
Right click the service and set to manual
Then stop the service

Does that make a difference ?

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#64
Ken2893

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a little but not by much.

P.S. i'm not on a coporate network
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#65
Essexboy

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OK lets check out all the running services at BlackViper

Starting here

Select the safe option and then go to the first page where it states auto delayed start by using the > at the bottom of the list
And then set your services as described there

Once done reboot and let me know of any performance gain
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#66
Ken2893

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No change. Still CPU Usage Spikes.
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#67
Essexboy

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OK lets run a clean boot and then try to determine which driver is causing the spikes

Step 1: Start the System Configuration Utility
1. Click Start, click Run, type msconfig, and then click OK.
2. The System Configuration Utility dialog box is displayed.

Step 2: Configure selective startup options
1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
2. Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
3. Click the Services tab.
4. Click to select the Hide All Microsoft Services check box.
5. Click Disable All, and then click OK.
When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows
If you are prompted, log on to Windows.
When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.

You have used the System Configuration Utility to make changes to the way Windows starts.
The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.


STEP 4: Troubleshoot
  • Now restart and test the issue at hand
  • If no problems, run msconfig and recheck half the disabled items on the Services tab. Reboot to test again. If the problem recurs, Uncheck half the items you just checked to narrow down the culprit.
  • If the problem does not re-occur, check the other half, so all the Services are enabled. Reboot to test again. If the problem recurs, Uncheck half the items you just checked to narrow down the culprit.

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#68
Ken2893

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Bear with me. I'm kinda confused. What do you want me to unchecked because the problem still occurs.
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#69
Essexboy

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The idea of this is to disable all bar Microsoft services when the system starts

When you start Msconfig the first tab should look like this



Then tick the hide MS services and this should be remaining - then press disable all


Then reboot and see if the spiking happens

If not then re-enable half of the services and recheck after rebooting
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#70
Ken2893

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Ok. Tried that and the spikes are STILL happening and internet explorer still has a process of over a 100,000

I really hope its not a hardware problem
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#71
Essexboy

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I must admit I am at a loss here as I can see no malware that would cause this

It seems as though memory is not being released for some reason...

I feel your best bet would be to post in the windows forum where the OS gurus are

If you could let me have the link when you do that I will give the techs a heads up
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#72
Ken2893

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I will do that. Thank you so much for all your help and even though we couldn't resolve the problem, I gained some good insight about my computer.

In the future, if i have a different problem I will ask for you.

Good luck on future endeavors.

Ken2893
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#73
Ken2893

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http://www.geekstogo...pu-usage-spike/
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#74
Essexboy

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Jacee is on the case :)
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#75
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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