SMSS.exe Virus Problem
Posted 02 May 2011 - 11:26 AM
Posted 02 May 2011 - 09:47 PM
Posted 02 May 2011 - 09:56 PM
What do I do now?
Posted 03 May 2011 - 10:23 AM
Do you have any more suggestions because I am still having problems?
Posted 03 May 2011 - 11:10 AM
Run the programme and select uninstall
Follow up with an OTL log and if it has not gone I will remove it manually
Please run the following script in the customs scan box
- Run OTL
- Select All Users
- Under the Custom Scan box paste this in
%systemroot%\*. /mp /s
- Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
Posted 03 May 2011 - 12:03 PM
I downloaded the first program, but when I try to run it, it says "...it is not a valid Win32 application."
I was just about to log off when I was alerted about your message. I have to log off now, but will check back later. Hopefully, we can fix this and thanks for your help.
Posted 03 May 2011 - 12:14 PM
Also, you never answered me about DrWeb.
Posted 03 May 2011 - 10:26 PM
I will now follow your instructions from the other day, concerning Dr. Web. Thanks.
Posted 04 May 2011 - 02:41 AM
DrWeb.txt 283bytes 111 downloads
Posted 04 May 2011 - 11:18 AM
Are the problems still there ?
Yes re-run OTL please with the previous script
Posted 04 May 2011 - 12:53 PM
Oh, yes the problems are still there. We are out of kilter lately. I have to log off now but will check back later. Plus, I will use the computer a bit more to see what has changed. The computer hasn't crashed. But I still get pop-ups, tabs won't open in IE, etc.
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