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Help! I have a Boot Sector Virus


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#1
otieatkins

otieatkins

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Good Morning,

When I boot up my computer, the first thing I see is a message about my Paragon Backup. Then immediately following is a message about a boot sector virus; do I want to write to the sector and I respond "N". I have no idea how to get rid of this.

I hope someone can help me.

Thanks, Dianne
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#2
rshaffer61

rshaffer61

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I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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