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My computer won't connect to the Internet


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Mickev

Mickev

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I have two desktops and on laptop. One DT is connected by Ethernet, the other DT and LT are wireless using the modem/router (2wire) connected to the 1st with the ethernet. I went to work on my ethernet DT (work from home) on Thursday morning, and was having trouble with opening their phone panel (it's a panel that I open on the work website to receive calls from customers). It wouldn't completely open, and that has happened before (not just to me but every agent), so I cleared my java cache, deleted browsing history, and restarted the computer. When I restarted, I could not connect to the internet. However, my other DT and LT both can connect without a problem. I called my internet provider, went through a bunch of things, and when in safe mode, could connect, but when in "regular" mode, cannot connect. They determined it was a problem with my computer, since the other two wireless computers are working fine. She suggested that I look and see if any new software had been installed. A windows update had been installed the night before (Silverlight), so I uninstalled that and rebooted. Still a no go. Then I restored the computer back to a week before and re-booted. Still a no go. We have had problems with this computer before (very slow), but the funny thing is that in the past 2 weeks it has acted normal and opened up as quickly as the other two computers, even though it has been slow for years. I'm thinking it's time for a new computer, but thought I would check on here to see if you have any suggestions Thanks!
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