[Essexboy]

You will not see anything happen as it is a virtually instantaneous change - did it allow you to boot ?

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I booted it normally (instead of safe modes) and it still shows a black screen with a cursor.

I feel very bad for dragging you into my mess again, maybe I should just wipe the slate clean and re-install the stuff ^^U

[Gwendolyn85]

I booted it normally (instead of safe modes) and it still shows a black screen with a cursor.

I feel very bad for dragging you into my mess again, maybe I should just wipe the slate clean and re-install the stuff ^^U

[Essexboy]

Can you get into safe mode at all ?

[Gwendolyn85]

While I can get into the menu pressing F8, any option that I choose leads me to a black screen with a cursor.

[Essexboy]

Mayhap it is time to bite the bullet... You can back up all data with OTLPE.

I am sorry that we could not resolve the problem for you.

If you require furhter assistance please let me know

[Gwendolyn85]

I thought about it too, and fortunately I backed up my stuff.

Not at all! In fact I'm very grateful to you for your help and patience (especially after I'm the one who messed things up lol), you're a great person ^^ I'll let you know when I'm done booting.

[Gwendolyn85]

Ok so I looked for the R121517 folder in DELL, but there's no folder with that name. I tried looking in the remaining folders (there's three inside the "docs" folder) but none of them have the iso file. Should I look somewhere else?

[Essexboy]

Could you let me know the make and model of your computer and I will find a download for it

[Gwendolyn85]

Thank you so much! My PC is a vostro 400

http://ps3-www1.us.d...odt_400mt&s=gen

With Windows Vista (I believe it's Home Basic version, since it was just for my home)

[Essexboy]

OK here we go download the attached zip file and extract the contents to its own folder
Burn the dsrfixcd.iso to a cd using imgburn
Reboot from the CD and in the command prompt type

DSRFIX /F

Once done then reboot the affected system.

If it still hangs at the black screen then:

Reboot pressing Control+F11 at the dell screen, then follow the prompts to do a factory restore

[Essexboy]

Due to lack of feedback, this topic has been closed.

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[Essexboy]

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[Essexboy]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

[Essexboy]

User returned

[Gwendolyn85]

Hi Essexboy, I'm very sorry for the delays; I'll cut to the chase and just state the issue. I have made a cd with the latest iso you provided me a few replies ago, followed the command prompts and this is what I got:



This is what appears after I use the "fix" command, and as noted nothing gets changed after booting up. Maybe I have to use another command? I'm afraid I'll mess up if I venture on my own.