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iTunes Cannot Connect to the iTunes store. The network connection was

Started by leah79 , May 01 2011 08:28 AM

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#1
leah79

Posted 01 May 2011 - 08:28 AM

New Member

Member
1 posts

Make sure your network settings are correct and your network connection is active, then try again.

Ack, this is bugging me.
I've had this problem for a few weeks now! iTunes seems to insist that I am not connected to the internet, but I'm using the internet on the same computer on the same network to write this.
I've heard that I should check my firewall settings, but I don't see why that would help, I've been connected to the store with my current firewall for months!
Please help me. It's crucial that I can get to the iTunes store as soon as possible.

#2
Spyderturbo007

Posted 03 May 2011 - 05:51 AM

Member

Member
760 posts

Please follow these instructions to run the iTunes Diagnostics. Once completed, click on the "Copy to clipboard" button and paste the results in your next reply.