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Internet explorer not working. Help me

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Ok I have a problem. My Internet explorer will not open. I click on it and get an hour glass for a second then nothing. I tried to get on the Internet using aol and it wouldn't open enough to do anything. I have windows xp, ie8 and also have norton in my computer. Please help me
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Welcome Shmrckdog

Have you contacted your Internet Service Provider to make sure there are no problems in your area or street ? ?
Also can you post back with how long you have had this problem.
This is usually the first place to start, and then post back with the information they give you.

The next step is to try another computer (friends laptop) directly from your router.
If this OK then we can further diagnose your problems.

Thank You.
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