[WildTarzan]

i got acer pc and when i boot it up there is black screen that says "a disk error occured, Press ctr ,alt, del to restart. When i press on it it does the same thing just restarts the computer and goes back to same thing. I tried system recovery and it doesn't work please help it's eating me.

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Please download ARCDC.exe from Artellos.com.

• Double click ARCDC.exe
• Follow the dialog until you see 6 options. ..pick The Windows version of the system you need it for
• You will be prompted with a Terms of Use by Microsoft, please accept.
• You will see a few dos screens flash by, this is normal.
• Next you will be able to choose to add extra files if you want...if your not sure then you don't need any
• The last window will allow you to burn the disk using BurnCDCC

Your ISO is located on your desktop.

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....when you get to the screen that gives you the option to install or repair ...select r...then when you get to the prompt...type in chkdsk /r..press enter

NOTE THE SINGLE SPACE BEFORE THE /

While chkdsk is running you will see a light blue window with a dark blue band at the top and bottom. or a black dos box depending on on which cd you use... a Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage....
there are 5 stages...it may appear to hang at a certain % for a hour or more...it even will sometimes go back over a area...this is normal...
WARNING... Microsoft does not recommend interrupting the CHKDSK process
DO NOT SHUT DOWN THE COMPUTER OR YOU CAN HAVE SERIOUS PROBLEMS...it can take a long time depending on how large the drive is... When chkdsk is finished it will automatically reboot your computer....

[happyrock]

Please download ARCDC.exe from Artellos.com.

• Double click ARCDC.exe
• Follow the dialog until you see 6 options. ..pick The Windows version of the system you need it for
• You will be prompted with a Terms of Use by Microsoft, please accept.
• You will see a few dos screens flash by, this is normal.
• Next you will be able to choose to add extra files if you want...if your not sure then you don't need any
• The last window will allow you to burn the disk using BurnCDCC

Your ISO is located on your desktop.

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....when you get to the screen that gives you the option to install or repair ...select r...then when you get to the prompt...type in chkdsk /r..press enter

NOTE THE SINGLE SPACE BEFORE THE /

While chkdsk is running you will see a light blue window with a dark blue band at the top and bottom. or a black dos box depending on on which cd you use... a Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage....
there are 5 stages...it may appear to hang at a certain % for a hour or more...it even will sometimes go back over a area...this is normal...
WARNING... Microsoft does not recommend interrupting the CHKDSK process
DO NOT SHUT DOWN THE COMPUTER OR YOU CAN HAVE SERIOUS PROBLEMS...it can take a long time depending on how large the drive is... When chkdsk is finished it will automatically reboot your computer....

[WildTarzan]

big thanks bro...appreciate it

[happyrock]

chkdsk /r can fix minor problems...run it at least twice or until it only says there a few index errors to fix..
try booting up normally between the runs...

[WildTarzan]

i downloaded the program and when i selected which windows it said"the program is unable to download the required files,this is most likely due to failed connection to Microsoft". Any help on that?

[happyrock]

try again...