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Windows Restorer Virus - PC now continually Restarting


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#1
slinger1937

slinger1937

    Member

  • Member
  • PipPip
  • 27 posts
My PC continually starts to the Windows XPPro screen and then reboots. I am certain it is Windows Restore because it appeared on my screen, and I activated it before I realised what I had done.

I have downloaded OTLPEStd.exe and reached the stage where a REATOGO-X-PE desktop has appeared on my bad PC.

I am way out of my depth here, although I can follow instructions.

But I am at a complete loss on how to Find, Copy, and Paste the long list of .dll, sys and other files to my Flash drive to get them to the bad PC.

I cannot find them in C:\ of the good PC.

Thank you.
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#2
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hello slinger1937 and welcome to G2G! :)

My nick is maliprog and I'll will be your technical support on this issue. Before we start please read my notes carefully:

NOTE:
  • Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
  • Absence of symptoms does not always mean the computer is clean
  • Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
  • Please DO NOT run any scans or fix on your own without my direction.
  • Please read all of my response through at least once before attempting to follow the procedures described.
  • If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply.
  • You must reply within 3 days or your topic will be closed

Step 1

Boot OTLPE on infected PC. Wait until you see REATOGO-X-PE desktop.

  • Double-click on the OTLPE icon.
  • Select the Windows folder of the infected drive if it asks for a location
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system.
  • Right click the file and select send to : select the USB drive.
  • Confirm that it has copied to the USB drive by selecting it
  • You can backup any files that you wish from this OS
  • Please post the contents of the C:\\OTL.txt file in your reply.

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#3
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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