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Unable to open default e-mail folders


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#1
Dubber Dan

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Got a user who was unable to see a particular pc on the network from one particular pc and hence was unable to print to that pc's printer. All other users were fine so it pointed to a profile problem.

Tried deleting the roaming profile off the pc and server, recreated but that didn't do it. So I thought I'd try creating a new competely new username/profile on the server, set that username as the default in Exchange and then logged on as user to the pc.

Logged on fine, could browse to the other pc and also install the printer. Configured Outlook and the name resolved fine. But when I try to open Outlook I get a message to say "Unable to open default e-mail folders. YOu do not have permission to log on"!!!!!!!!!!!

How can this be as the profile is set as the primary account in exchange, the name resolved fine but just doesn't let you in??? I've tried ona couple of other pc's and the same happens.

Help!!!!!!!!!!
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#2
Dubber Dan

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Tis all right... I've found the answer so in case any one else gets the prob it's:

Go to the controlpanel, open mail, delete any existing profiles. log off, log back on as the user with the new mailbox.

Go to the controlpanel, open mail, create a new outlook profile pointing to your exchange server. Everything works fine....!

Your problem is the integrated windows authentication. The outlook profile must belong to the user logged on, otherwise you will get the error:
Unable to open your default email folders, you do not have permission to log on.
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#3
admin

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Thanks for sharing your resolution Dan, as it may help others having the same problem. <_<
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