[carpetman]

Here's the screenshot

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did you see any hardware updates available at windows update...did you get them and install them...
use the device manager to see if you have any yellow or red ? !
it will save us both a lot of time if you keep me informed on anything you try and the results...both good and bad

[happyrock]

did you see any hardware updates available at windows update...did you get them and install them...
use the device manager to see if you have any yellow or red ? !
it will save us both a lot of time if you keep me informed on anything you try and the results...both good and bad

[carpetman]

Is this what's needed for the audio?

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[happyrock]

nope...

[carpetman]

Sorry happyrock my friends been trying to deal with this as I've not been available can we pick this up again next week.

[happyrock]

yep...that would be better for me too...

[carpetman]

Hi Happyrock here's a screenshot of the device manager after updating from windows

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[happyrock]

try here for the north bridge chipset driver...reboot
then here for the south bridge chipset...reboot

[carpetman]

Drivers for free would not download came up with this error message

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[carpetman]

South bridge chipset OK

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[happyrock]

you could try getting the driver again...if it fails again
launch everest again...click on the + beside computer...click on summary...get screenshot

[deggitt]

hi, i think your 3084 drivers are HERE. video...radeon igp sound.....soundmax

[carpetman]

Thanks for your help guys I managed to get the drivers from Packard Bell after you told me what I needed sound is now working & everything seems to be running OK, but device manager still shows 3 things missing but I don't think thats a problem. I've also attached a screeshot of Everest, but the one other problem I have is 1 crucial update from Windows will not install despite repeated attempts any idea why?

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[happyrock]

go here...get the 3rd one down...
KB971737
once you have downloaded it just click to install it...

for the missing drivers go here...click on the automatic detection button

[carpetman]

Windows update OK, ASUS site autodetection doesn't work PC is a Packard Bell?