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Screen will freeze after approx 24 hrs of operation..


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#1
rriche

rriche

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Hi..
I have been advised to post a new topic regarding my screen freeze problem...The system has been checked for malware/viral problems and has been cleared and directed to this forum..
Azarl requested me to post this link as reference..

http://www.geekstogo..._1#entry2005835

Computer will be working fine but after approx 24 hrs it will freeze.
Computer symptoms:
Black screen.
Task Bar will be featured at bottom and top of screen.
Icons on task bar not work and in mirrored format to top/bottom.
Mouse will move but not activate any icon.
Ctrl..Alt..Del - not work.
System has to be re-booted via power on/off.

Once system has rebooted it will operate fine with no apparent problems.

I would greatly appreciate any directions or assistance in eradicating this very annoying and troublesome problem..I believe that in the above link you will find all system information...

Kind regards

Rich
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#2
rshaffer61

rshaffer61

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Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.








Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image




Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply







http://www.resplendence.com/downloads
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#3
rriche

rriche

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Hi Mr Shaffer,
Thankyou in your assistance.
Provided as requested are the following:

AutoRuns.

Attached File  AutoRuns.txt   54.81KB   57 downloads

"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "AppleSyncNotifier" "AppleSyncNotifier" "Apple Inc." "c:\program files\common files\apple\mobile device support\applesyncnotifier.exe"
+ "BCSSync" "Microsoft Office 2010 component" "Microsoft Corporation" "c:\program files\microsoft office\office14\bcssync.exe"
+ "CanonMyPrinter" "Canon My Printer" "CANON INC." "c:\program files\canon\myprinter\bjmyprt.exe"
+ "CanonSolutionMenu" "CNSLMAIN" "CANON INC." "c:\program files\canon\solutionmenu\cnslmain.exe"
+ "igfxhkcmd" "hkcmd Module" "Intel Corporation" "c:\windows\system32\hkcmd.exe"
+ "igfxpers" "persistence Module" "Intel Corporation" "c:\windows\system32\igfxpers.exe"
+ "igfxtray" "igfxTray Module" "Intel Corporation" "c:\windows\system32\igfxtray.exe"
+ "iTunesHelper" "iTunesHelper" "Apple Inc." "c:\program files\itunes\ituneshelper.exe"
+ "MSC" "Microsoft Security Client User Interface" "Microsoft Corporation" "c:\program files\microsoft security client\msseces.exe"
+ "NeroFilterCheck" "NeroCheck" "Nero AG" "c:\program files\common files\ahead\lib\nerocheck.exe"
+ "QuickTime Task" "QuickTime Task" "Apple Inc." "c:\program files\quicktime\qttask.exe"
"C:\Documents and Settings\All Users\Start Menu\Programs\Startup" "" "" ""
+ "WG111v2 Smart Wizard Wireless Setting.lnk" "RtlWake MFC Application" "" "c:\program files\netgear\wg111v2 configuration utility\rtlwake.exe"
"C:\Documents and Settings\Richard\Start Menu\Programs\Startup" "" "" ""
+ "Picture Motion Browser Media Check Tool.lnk" "Media Check Tool" "Sony Corporation" "c:\program files\sony\sony picture utility\volumewatcher\spuvolumewatcher.exe"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" ""
+ "Address Book 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe"
+ "Microsoft Outlook Express 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "MSMSGS" "Windows Messenger" "Microsoft Corporation" "c:\program files\messenger\msmsgs.exe"
"HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce" "" "" ""
+ "FlashPlayerUpdate" "Adobe Flash Player Helper 10.0 r42" "Adobe Systems, Inc." "c:\windows\system32\macromed\flash\flashutil10d.exe"
"HKLM\SOFTWARE\Classes\Protocols\Filter" "" "" ""
+ "text/xml" "Microsoft Office XML MIME Filter" "Microsoft Corporation" "c:\program files\common files\microsoft shared\office14\msoxmlmf.dll"
"HKLM\SOFTWARE\Classes\Protocols\Handler" "" "" ""
+ "ms-help" "Microsoft® Help Data Services Module" "Microsoft Corporation" "c:\program files\common files\microsoft shared\help\hxds.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks" "" "" ""
+ "Groove GFS Stub Execution Hook" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" ""
+ "EPP" "Microsoft Security Client Shell Extension" "Microsoft Corporation" "c:\program files\microsoft security client\shellext.dll"
+ "NBShellHook Class" "Nero BackItUp Application" "Nero AG" "c:\program files\nero\nero 7\nero backitup\nbshell.dll"
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
+ "XXX Groove GFS Context Menu Handler XXX" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
"HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers" "" "" ""
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
+ "XXX Groove GFS Context Menu Handler XXX" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
"HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers" "" "" ""
+ "EPP" "Microsoft Security Client Shell Extension" "Microsoft Corporation" "c:\program files\microsoft security client\shellext.dll"
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
+ "XXX Groove GFS Context Menu Handler XXX" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
"HKLM\Software\Classes\Directory\Shellex\DragDropHandlers" "" "" ""
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" ""
+ "igfxcui" "igfxpph Module" "Intel Corporation" "c:\windows\system32\igfxpph.dll"
+ "XXX Groove GFS Context Menu Handler XXX" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
"HKLM\Software\Classes\Folder\Shellex\ColumnHandlers" "" "" ""
+ "NeroDigitalColumnHandler Class" "Nero Digital Shell Extension" "Nero AG" "c:\program files\common files\ahead\lib\nerodigitalext.dll"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" ""
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
+ "NBShellHook Class" "Nero BackItUp Application" "Nero AG" "c:\program files\nero\nero 7\nero backitup\nbshell.dll"
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
+ "XXX Groove GFS Context Menu Handler XXX" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
"HKLM\Software\Classes\Folder\ShellEx\DragDropHandlers" "" "" ""
+ "NBShellHook" "Nero BackItUp Application" "Nero AG" "c:\program files\nero\nero 7\nero backitup\nbshell.dll"
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers" "" "" ""
+ "Groove Explorer Icon Overlay 1 (GFS Unread Stub)" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
+ "Groove Explorer Icon Overlay 2 (GFS Stub)" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
+ "Groove Explorer Icon Overlay 2.5 (GFS Unread Folder)" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
+ "Groove Explorer Icon Overlay 3 (GFS Folder)" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
+ "Groove Explorer Icon Overlay 4 (GFS Unread Mark)" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "Groove GFS Browser Helper" "Microsoft SharePoint Workspace Extensions" "Microsoft Corporation" "c:\program files\microsoft office\office14\grooveex.dll"
+ "Office Document Cache Handler" "Microsoft Office Document Cache Handler" "Microsoft Corporation" "c:\program files\microsoft office\office14\urlredir.dll"
"HKLM\Software\Microsoft\Internet Explorer\Extensions" "" "" ""
+ "PokerStars" "PokerStars Update" "PokerStars" "c:\program files\pokerstars\pokerstarsupdate.exe"
+ "Windows Messenger" "Windows Messenger" "Microsoft Corporation" "c:\program files\messenger\msmsgs.exe"
"Task Scheduler" "" "" ""
+ "AppleSoftwareUpdate.job" "Apple Software Update" "Apple Inc." "c:\program files\apple software update\softwareupdate.exe"
+ "GoogleUpdateTaskMachineCore.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "GoogleUpdateTaskMachineUA.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "wavepadDowngrade.job" "WavePad Sound Editor" "NCH Software" "c:\program files\nch swift sound\wavepad\wavepad.exe"
+ "wavepadShakeIcon.job" "WavePad Sound Editor" "NCH Software" "c:\program files\nch swift sound\wavepad\wavepad.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "AdobeActiveFileMonitor8.0" "Tracks files that are managed by Elements Organizer" "Adobe Systems Incorporated" "c:\program files\adobe\elements organizer 8.0\photoshopelementsfileagent.exe"
+ "Apple Mobile Device" "Provides the interface to Apple mobile devices." "Apple Inc." "c:\program files\common files\apple\mobile device support\applemobiledeviceservice.exe"
+ "Bonjour Service" "Enables hardware devices and software services to automatically configure themselves on the network and advertise their presence." "Apple Inc." "c:\program files\bonjour\mdnsresponder.exe"
+ "FLEXnet Licensing Service" "This service performs licensing functions on behalf of FLEXnet enabled products." "Acresso Software Inc." "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe"
+ "gupdate" "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "gupdatem" "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "iPod Service" "iPod hardware management services" "Apple Inc." "c:\program files\ipod\bin\ipodservice.exe"
+ "Microsoft SharePoint Workspace Audit Service" "Microsoft SharePoint Workspace" "Microsoft Corporation" "c:\program files\microsoft office\office14\groove.exe"
+ "MsMpSvc" "Helps protect users from malware and other potentially unwanted software" "Microsoft Corporation" "c:\program files\microsoft security client\antimalware\msmpeng.exe"
+ "ose" "Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports." "Microsoft Corporation" "c:\program files\common files\microsoft shared\source engine\ose.exe"
+ "osppsvc" "Office Software Protection Platform Service (unlocalized description)" "Microsoft Corporation" "c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\osppsvc.exe"
+ "WMPNetworkSvc" "Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play" "Microsoft Corporation" "c:\program files\windows media player\wmpnetwk.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "aeaudio" "Andrea Audio Noise Cancellation Driver" "Andrea Electronics Corporation" "c:\windows\system32\drivers\aeaudio.sys"
+ "b57w2k" "Broadcom NetXtreme Gigabit Ethernet NDIS5.1 Driver." "Broadcom Corporation" "c:\windows\system32\drivers\b57xp32.sys"
+ "EAPPkt" "Realtek EAPPkt Protocol" "Windows ® 2000 DDK provider" "c:\windows\system32\drivers\eappkt.sys"
+ "GEARAspiWDM" "CD DVD Filter" "GEAR Software Inc." "c:\windows\system32\drivers\gearaspiwdm.sys"
+ "ialm" "Intel Graphics Miniport Driver" "Intel Corporation" "c:\windows\system32\drivers\ialmnt5.sys"
+ "MpKsl2397afb0" "KSLDriver" "Microsoft Corporation" "c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b1257052-7c6b-400c-b91e-f6eb4d7040ee}\mpksl2397afb0.sys"
+ "Netaapl" "Apple Mobile Device Ethernet" "Apple Inc." "c:\windows\system32\drivers\netaapl.sys"
+ "Ptilink" "Direct Parallel Link Driver" "Parallel Technologies, Inc." "c:\windows\system32\drivers\ptilink.sys"
+ "PxHelp20" "Px Engine Device Driver for Windows 2000/XP" "Sonic Solutions" "c:\windows\system32\drivers\pxhelp20.sys"
+ "RTLWUSB" "NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NDIS Driver" "NETGEAR Inc." "c:\windows\system32\drivers\wg111v2.sys"
+ "Secdrv" "SafeDisc driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys"
+ "SjyPkt" "Sample NDIS 5.0 Protocol Driver" "Windows ® 2000 DDK provider" "c:\windows\system32\drivers\sjypkt.sys"
+ "smwdm" "SoundMAX Integrated Digital Audio " "Analog Devices, Inc." "c:\windows\system32\drivers\smwdm.sys"
+ "SONYPVU1" "Sony USB Lower Filter driver" "Sony Corporation" "c:\windows\system32\drivers\sonypvu1.sys"
+ "USBAAPL" "Apple Mobile Device USB Driver" "Apple, Inc." "c:\windows\system32\drivers\usbaapl.sys"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.iac2" "Indeo® audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax"
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm"
+ "msacm.sl_anet" "Audio codec for MS ACM" "Sipro Lab Telecom Inc." "c:\windows\system32\sl_anet.acm"
+ "msacm.trspch" "DSP Group TrueSpeech™ Audio Codec for MSACM V3.50" "DSP GROUP, INC." "c:\windows\system32\tssoft32.acm"
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\system32\iccvid.dll"
+ "vidc.iv31" "" "" "c:\windows\system32\ir32_32.dll"
+ "vidc.iv32" "" "" "c:\windows\system32\ir32_32.dll"
+ "vidc.iv41" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "vidc.iv50" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
"HKLM\Software\Classes\Filter" "" "" ""
+ "Indeo® video 4.4 Compression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "Indeo® video 4.4 Decompression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "MainConcept (Adobe2) AVC/H.264 Video Encoder" "AVC/H.264 Video Encoder DirectShow Filter" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2h264ve.ax"
+ "MainConcept (Adobe2) MPEG Demultiplexer" "MPEG-1/2 Demultiplexer" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2mpgdmx.ax"
+ "MainConcept (Adobe2) MPEG Push Demultiplexer" "MPEG Push Demultiplexer" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2mpgpdmx.ax"
"HKLM\Software\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" ""
+ "9x8Resize" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "ACELP.net Audio Decoder" "ACELP.net Audio Decoder" "Sipro Lab Telecom Inc." "c:\windows\system32\acelpdec.ax"
+ "Allocator Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Audio Destination" "WAVDest Filter (Sample)" "Microsoft Corporation" "c:\program files\google\google earth\client\wavdest.ax"
+ "Bitmap" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "DV Scenes" "DV-Timecode based Scenechange Detection" "Nero AG" "c:\program files\nero\nero 7\nero vision\nvdv.dll"
+ "DV Source Filter" "DV-Timecode based Scenechange Detection" "Nero AG" "c:\program files\nero\nero 7\nero vision\nvdv.dll"
+ "Frame Eater" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "HighMAT and MPV Navigator Filter" "MPV Playback Filter" "" "c:\program files\common files\ahead\dsfilter\hmnavigator.ax"
+ "HighMAT/MPV Navigation Client Filter" "MPV Playback Filter" "" "c:\program files\common files\ahead\dsfilter\hmnavigator.ax"
+ "Indeo® audio software" "Indeo® audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax"
+ "Indeo® video 5.10 Compression Filter" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "Indeo® video 5.10 Decompression Filter" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "MainConcept (Adobe2) AAC Decoder" "AAC audio decoder filter" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2daac.ax"
+ "MainConcept (Adobe2) AAC Encoder" "AAC audio encoder filter" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2eaac.ax"
+ "MainConcept (Adobe2) AVC/H.264 Video Decoder" "AVC/H.264 Video Decoder" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2avcvd.ax"
+ "MainConcept (Adobe2) AVC/H.264 Video Encoder" "AVC/H.264 Video Encoder DirectShow Filter" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2h264ve.ax"
+ "MainConcept (Adobe2) DV Video Decoder" "DirectShow DV Video Encoder and Decoder" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2dsdv.ax"
+ "MainConcept (Adobe2) DV Video Encoder" "DirectShow DV Video Encoder and Decoder" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2dsdv.ax"
+ "MainConcept (Adobe2) MPEG Demultiplexer" "MPEG-1/2 Demultiplexer" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2mpgdmx.ax"
+ "MainConcept (Adobe2) MPEG Push Demultiplexer" "MPEG Push Demultiplexer" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2mpgpdmx.ax"
+ "MainConcept (Adobe2) Stream Parser" "MPEG-1/2 Demultiplexer" "MainConcept AG" "c:\program files\adobe\elements organizer 8.0\caheadless\ad2mpgdmx.ax"
+ "MPEG Layer-3 Decoder" "MPEG Layer-3 Audio Decoder" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codecx.ax"
+ "NeAudio2" "Nero Audio Decoder 2" "Nero AG" "c:\program files\common files\ahead\dsfilter\neaudio2.ax"
+ "Nero Audible Decoder" "Nero Audible Decoder" "Nero AG" "c:\program files\common files\ahead\dsfilter\neaudible.ax"
+ "Nero Audio CD Filter" "Nero Audio CD Source Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\neaudcd.ax"
+ "Nero Audio CD Navigator" "Nero Audio CD Source Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\neaudcd.ax"
+ "Nero Audio Processor" "Nero Audio Processor" "Nero AG" "c:\program files\common files\ahead\dsfilter\neaudioconv.ax"
+ "Nero Audio Source" "Nero Library" "Nero AG" "c:\program files\common files\ahead\dsfilter\nerender.ax"
+ "Nero Audio Stream Renderer" "Nero Library" "Nero AG" "c:\program files\common files\ahead\dsfilter\nerender.ax"
+ "Nero Audio Stream Renderer" "Nero Library" "Nero AG" "c:\program files\common files\ahead\dsfilter\nerender.ax"
+ "Nero AV Synchronizer" "Audio/Video Synchronizer" "Nero AG" "c:\program files\common files\ahead\dsfilter\neavsync.ax"
+ "Nero Deinterlace" "Deinterlacing Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nedeinterlace.ax"
+ "Nero Digital Audio Decoder" "Nero Audio Decoder" "Nero AG" "c:\program files\common files\ahead\dsfilter\neaudio.ax"
+ "Nero Digital AVC Audio Encoder" "AAC LC/HE Audio Encoder" "Nero AG" "c:\program files\common files\ahead\dsfilter\nendaud.ax"
+ "Nero Digital AVC File Writer" "NeroDigital File Format Muxer" "Nero AG" "c:\program files\common files\ahead\dsfilter\nendmux.ax"
+ "Nero Digital AVC Muxer" "NeroDigital File Format Muxer" "Nero AG" "c:\program files\common files\ahead\dsfilter\nendmux.ax"
+ "Nero Digital AVC Null Renderer" "NeroDigital File Format Muxer" "Nero AG" "c:\program files\common files\ahead\dsfilter\nendmux.ax"
+ "Nero Digital AVC Subpicture Enc" "NeroDigital File Format Muxer" "Nero AG" "c:\program files\common files\ahead\dsfilter\nendmux.ax"
+ "Nero Digital Parser" "NeroDigital / mp4 / avi / mov parser" "Nero AG" "c:\program files\common files\ahead\dsfilter\ndparser.ax"
+ "Nero DV Splitter" "DV Splitter Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nedvsplitter.ax"
+ "Nero DVD Decoder" "MPEG-1/2/4 & AVC video decoder w/ DxVA" "Nero AG" "c:\program files\common files\ahead\dsfilter\nevideo.ax"
+ "Nero DVD Navigator" "DVD Navigator Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nedvd.ax"
+ "Nero ES Video Reader" "NeroDigital / mp4 / avi / mov parser" "Nero AG" "c:\program files\common files\ahead\dsfilter\ndparser.ax"
+ "Nero File Source" "Nero SVCD source filter" "Nero AG " "c:\program files\common files\ahead\dsfilter\nefilesrc.ax"
+ "Nero File Source (Async.)" "Nero Home" "Nero AG" "c:\program files\common files\ahead\dsfilter\nefilesourceasync.ax"
+ "Nero File Source / Splitter" "Push Mode VOB Source Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nefsource.ax"
+ "Nero Format Converter" "Frame rate / Color space converter" "Nero AG" "c:\program files\common files\ahead\dsfilter\neroformatconv.ax"
+ "Nero Frame Capture" "Direct Show frame grabber filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\necapture.ax"
+ "Nero FTC" "Frame Time Corrector Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\neftc.ax"
+ "Nero InteractiveGraphics Decoder" "Graphics Decoder Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nebdgraphic.ax"
+ "Nero Mpeg2 Encoder" "MPEG 1/2 encoder filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nevcr.ax"
+ "Nero Overlay Mixer" "Overlay Mixer Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\neoverlaymixer.ax"
+ "Nero Photo Source" "Nero Home" "Nero AG" "c:\program files\common files\ahead\dsfilter\nephotosource.ax"
+ "Nero PresentationGraphics Decoder" "Graphics Decoder Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nebdgraphic.ax"
+ "Nero PS Muxer" "" "" "c:\program files\common files\ahead\dsfilter\nepsmuxer.ax"
+ "Nero QuickTime™ Audio Decoder" "QuickTime™ Decoder Wrapper" "Nero AG" "c:\program files\common files\ahead\dsfilter\neqtdec.ax"
+ "Nero QuickTime™ Video Decoder" "QuickTime™ Decoder Wrapper" "Nero AG" "c:\program files\common files\ahead\dsfilter\neqtdec.ax"
+ "Nero Resize" "Nero Resizing Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\neresize.ax"
+ "Nero Scene Change Detector" "Scene Change Detector" "Nero AG" "c:\program files\common files\ahead\dsfilter\nescenedetector.ax"
+ "Nero Scene Change Detector" "Scene Change Detector" "Nero AG" "c:\program files\common files\ahead\dsfilter\nescenedetector.ax"
+ "Nero Splitter" "Splitter Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nesplitter.ax"
+ "Nero Stream Buffer Sink" "Nero Stream Buffer Engine" "Nero AG" "c:\program files\common files\ahead\dsfilter\nesbe.ax"
+ "Nero Stream Buffer Source" "Nero Stream Buffer Engine" "Nero AG" "c:\program files\common files\ahead\dsfilter\nesbe.ax"
+ "Nero Stream Control" "Transport Stream Controller Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nestreamcontrol.ax"
+ "Nero Subpicture Decoder" "Nero Subpicture Decoder" "Nero AG" "c:\program files\common files\ahead\dsfilter\nesubpicture.ax"
+ "Nero Thumbnail Decoder" "Thumbnail Decoder Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nebdthumbnail.ax"
+ "Nero Vcd Navigator" "Nero Vcd Navigator Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nevcd.ax"
+ "Nero Video Analyzer" "Nero Video Analyzer" "Nero AG" "c:\program files\common files\ahead\dsfilter\nevideoanalyzer.ax"
+ "Nero Video Decoder" "MPEG-1/2/4 & AVC video decoder w/ DxVA" "Nero AG" "c:\program files\common files\ahead\dsfilter\nevideo.ax"
+ "Nero Video Decoder HD" "Nero HD Video Decoder" "Nero AG" "c:\program files\common files\ahead\dsfilter\nevideohd.ax"
+ "Nero Video Processor" "Resize / Deinterlace / Color Correction / Film Effect / Frame Capture Filter" "Nero AG" "c:\program files\common files\ahead\dsfilter\nerovideoproc.ax"
+ "Nero Video Renderer" "Nero Video Renderer" "Nero AG" "c:\program files\common files\ahead\dsfilter\nevideorenderer.ax"
+ "Nero Video Source" "Nero Library" "Nero AG" "c:\program files\common files\ahead\dsfilter\nerender.ax"
+ "Nero3D Text Effect" "Nero 3D DirectShow Filter" "Nero AG" "c:\program files\common files\ahead\lib\nsg_dxfilter.dll"
+ "Nero3D Transition" "Nero 3D DirectShow Filter" "Nero AG" "c:\program files\common files\ahead\lib\nsg_dxfilter.dll"
+ "Nero3D Video Filter" "Nero 3D DirectShow Filter" "Nero AG" "c:\program files\common files\ahead\lib\nsg_dxfilter.dll"
+ "NewSoft Audio Encoder Filter" "Auido Encoder Filter" "NewSoft " "c:\program files\common files\newsoft\nsm2aenc.ax"
+ "NewSoft DeInterlace" "" "Newsoft" "c:\program files\common files\newsoft\nsdeinterlace.ax"
+ "NewSoft MPEG Video Decoder Filter" "NewSoft MPEG Video Decoder Filter" "NewSoft Corporation" "c:\program files\common files\newsoft\nsm2vdec.ax"
+ "NewSoft MPEG Video Encoder Filter" "MPEG Video Encoder Filter" "NewSoft " "c:\program files\common files\newsoft\nsm2venc.ax"
+ "Record Queue" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "ShotDetect" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Stetch" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Track1Filter" "Adobe Photoshop Elements 8.0 (component)" "Adobe Systems Incorporated" "c:\program files\adobe\elements organizer 8.0\track1filter.dll"
+ "Track2Filter" "Adobe Photoshop Elements 8.0 (component)" "Adobe Systems Incorporated" "c:\program files\adobe\elements organizer 8.0\track2filter.dll"
+ "WIA Stream Snapshot Filter" "WIA Stream Snapshot Filter" "MyCompanyName" "c:\windows\system32\wiasf.ax"
+ "WM VIH2 Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Audio Analyzer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Black Frame Generator" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT DirectX Transform Wrapper" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT DV Extract Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT FormatConversion" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Import Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Interlacer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Log Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT MuxDeMux Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Sample Info Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Screen capture Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Switch Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Virtual Renderer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Virtual Source" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Volume" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify" "" "" ""
+ "igfxcui" "igfxdev Module" "Intel Corporation" "c:\windows\system32\igfxdev.dll"
"HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries" "" "" ""
+ "mdnsNSP" "Bonjour Namespace Provider" "Apple Inc." "c:\program files\bonjour\mdnsnsp.dll"
"HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors" "" "" ""
+ "Canon BJ Language Monitor MX300 series" "IJ Language Monitor" "CANON INC." "c:\windows\system32\cnmlm90.dll"
+ "Canon MP FAX Language Monitor MX300" "MP FAX Language Monitor DLL" "Canon Inc." "c:\windows\system32\cncf2lc.dll"


SpeedFan Information:

screenshot speedfan.JPG


WhoCrashed Report:

System Information (local)
--------------------------------------------------------------------------------

computer name: HP
windows version: Windows XP Service Pack 3, 5.1, build: 2600
windows dir: C:\WINDOWS
CPU: GenuineIntel Intel® Pentium® 4 CPU 2.80GHz Intel586, level: 15
1 logical processors, active mask: 1
RAM: 1064812544 total
VM: 2147352576, free: 2047979520



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Wed 26/08/2009 3:40:36 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini082709-01.dmp
This was probably caused by the following module: eappkt.sys (EAPPkt+0x91A)
Bugcheck code: 0x1000000A (0x4, 0x2, 0x1, 0xFFFFFFFF804EDE7E)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\eappkt.sys
product: Windows ® 2000 DDK driver
company: Windows ® 2000 DDK provider
description: NDIS User mode I/O Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: eappkt.sys (NDIS User mode I/O Driver, Windows ® 2000 DDK provider).
Google query: eappkt.sys Windows ® 2000 DDK provider CUSTOM_ERROR




On Wed 26/08/2009 1:46:50 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini082609-01.dmp
This was probably caused by the following module: eappkt.sys (EAPPkt+0x91A)
Bugcheck code: 0x1000000A (0x4, 0x2, 0x1, 0xFFFFFFFF804EDE7E)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\eappkt.sys
product: Windows ® 2000 DDK driver
company: Windows ® 2000 DDK provider
description: NDIS User mode I/O Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: eappkt.sys (NDIS User mode I/O Driver, Windows ® 2000 DDK provider).
Google query: eappkt.sys Windows ® 2000 DDK provider CUSTOM_ERROR





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

2 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

eappkt.sys (NDIS User mode I/O Driver, Windows ® 2000 DDK provider)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


Once again, thankyou very much for your assistance and I will await your thoughts or directions..

Kind regards

Rich
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#4
rshaffer61

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OK before i do anything with autoruns i want to double check your speedfan readings. That +12 volt rail is way way to low.

Motherboard Info:

Download SIW from HERE and get the Standalone English version
It will install itself and when finished

Then Click on SIW Icon to run program
On the left side click on the Motherboard directory and then on the right, copy and paste the information in your next reply
On the left side click on the Sensors directory and then on the right, copy and paste the information in your next reply

http://www.gtopala.c...w-download.html
  • 0

#5
rriche

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Hi..
As per your request..

Motherboard Info:

Property Value
Manufacturer Hewlett-Packard
Model 085Ch
Serial Number AUB407107J

North Bridge Intel i865P/PE/G/i848P Revision A2
South Bridge Intel 82801EB (ICH5) Revision A2

CPU Intel® Pentium® 4 CPU 2.80GHz
Cpu Socket Socket 478 mPGA

System Slots 2 PCI, 1 AGP

Memory Summary
Maximum Capacity 4096 MBytes
Memory Slots 4
Error Correction None

Warning! Accuracy of DMI data cannot be guaranteed




Sensors Info:

I was having a little trouble geeting a copy so have attached a screen shot of the sensor details..
Sensor report.JPG

Thanks
Rich
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#6
rshaffer61

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OK I think we have found the root of your issue. Your PSU seems to be failing and cannot power your system correctly. :unsure: :)
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#7
rriche

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Hi Mr Shaffer,
Excellent news...Is that your final diagnosis..?

If so...Does that mean I am to find a replacement for my PSU.?

Your thoughts welcomed and thankyou for your time and energy..

Rich
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#8
rshaffer61

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I would say that is the main issue right now and the first step to take :)
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#9
rriche

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Thankyou...
I will address your suggestion of a PSU change..
Stay tuned...
Rich
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#10
rriche

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Hi..
I have replaced the PSU unit in my HP SFF D530 and unfortunately the problem still ocurred after approx 24 hrs of operation..
Could it be video card related or do I have sufficient RAM memory..Are there any tests to tell..
Your help is greatly appreciated and needed..

Regards
Rich
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#11
rshaffer61

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Have you done any windows updates lately?

eappkt.sys
This is the culprit which is part of the ndis system.
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#12
rriche

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Hi...
Yes I regularly use windows update...

Without showing too much of my inexperience...Just what should I do with the eappkt.sys..
Do I check I have it...Do I download it..?..Sorry but not sure what to do...?
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#13
rshaffer61

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Go to windows update and get all critical and optional updates.
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#14
rriche

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Hi...
All updates as directed, have been downloaded and installed...

Rich
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#15
rshaffer61

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Now do the following:

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Best Regards
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