[Essexboy]

No sign oif a rootkit there - but everything is being routed through Norton

Lets do a disc check next

Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check

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Is this meant to take really long because it's been cleaning over nite and it's still not done

[Panda-in-need]

Is this meant to take really long because it's been cleaning over nite and it's still not done

[Essexboy]

Is this the disc check (black screen with white writing ) ?

[Panda-in-need]

No it's blue with white but it's done now after a whole day and a half lol. So what should I do now ?

[Panda-in-need]

oh i just realised what i did wrong i did a full disk check does it really matter though ? im sure it wouldn't harm my computer

[Essexboy]

No a full disc check is what was needed - did it report any errors/repairs on completion ?

Are you still having problems with corruption reports ?

[Panda-in-need]

No I think everything is runing fine now

[Essexboy]

Lets see if anything remains

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

[Panda-in-need]

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6504

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

10/05/2011 20:11:27
mbam-log-2011-05-10 (20-11-27).txt

Scan type: Quick scan
Objects scanned: 168099
Time elapsed: 32 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Essexboy]

How do you feel your computer is behaving now ?

[Panda-in-need]

i think its fine now thank you the software that i had to download can it be uninstalled or do you think i should keep it ?

[Essexboy]

Most of those programmes are regularly updated - so it is not really worth while keeping them. I would also recommend that you update to SP3

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :Commands
  [resethosts]
  [purity]
  [emptytemp]
  [EMPTYFLASH]
  [CLEARALLRESTOREPOINTS]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. aswMBR can be deleted from the desktop

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

• Go to this site and click Do I have Java
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

[Panda-in-need]

Thank you so much you've helped me a lot and saved my computer take care

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.