[Julio Rosado]

This (MS Tool Removal) keeps popping up on my screen.

[Essexboy]

Hi there lets see if we can remove it

Download RogueKiller to your desktop

• Quit all running programs
  
• For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
  
• When prompted, type 1 and validate
  
• The RKreport.txt shall be generated next to the executable.
  
• If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

Please post the contents of the RKreport.txt in your next Reply.

THEN

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
• Select All Users
  
• Under the Custom Scan box paste this in
  
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  %systemroot%\*. /mp /s
  hklm\software\clients\startmenuinternet|command /rs
  hklm\software\clients\startmenuinternet|command /64 /rs
  CREATERESTOREPOINT
  
  
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Post both logs

[Essexboy]

Due to lack of feedback, this topic has been closed.

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