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xp repair issue


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#1
vastchoirs

vastchoirs

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hi all

Recent, my g/f`s pc was gripped with the system restore virus. I went to Malwarebtes.com site, given instructions what to do and wham the pc just reboots over n over. So, this is a pc that was built for her using XP but, that person is long gone. So, I was able to borrow the XP reinstallation dell disk from a friend to just do a Repair. I changed the boot to boot from the cd, booted the machine and it loaded windows files as normal. I chose R to repair, it asked which windows installation to repair, which was 1: C:\Windows. So, I hit 1 and enter only to be asked for admin password. Problem is she isn`t aware of one [the pc booted right into Windows xp without entering password] I tried just hitting enter but, it tells me password not valid. Like I said above, the person who built this pc, and hence installed XP is long gone. Also, anytime she booted into XP she never had to enter a password. So, I`m stumped.

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#2
123Runner

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A XP reinstallation Dell disk will not work. It is specific to a Dell and a specific model. I have to assume that the person that built the computer used a XP oem disk.

You will have to get your hands on a XP disk that is the same type as installed (home, pro, or media).
Have you tried booting to last known good configuration in safe mode?
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#3
vastchoirs

vastchoirs

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Actually' it will not allow me to get into Safe Mode or command prompt.
Hmm, I actually was not aware I couldn`t use my friend`s reinstallation cd from Dell. I thought to do a simple repair, I could use his disc.
The guy who loaded n built the pc never told her how he did it, and apparently put a admin password . So, to do a repair, I need the actual XP cd, and it will not work using the reinstallation cd?
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