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Computer is unusually slow and hangs on certain programs. Random freez


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#1
Rocknrollcows

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I just recently bought my Dell XPS L502X and lately it has been acting up. It freezes randomly and programs will just randomly crash. I'll be working with just two windows and it'll just hang and be unresponsive for sometimes up to several minutes.

Spec:

Windows 7 64bit
i7 2720qm @2.20ghz
8gb Ram
nvidia gt540m

As you can see, the specs of my computer are quite good... So these conditions are quite confusing.
I have mcaffee updated and scanned so I don't think its a malware issue. I have also cleared my temporaries and I doubt its a defrag issue since the harddrive is not even 50% full.

However, I did notice these issues after I accidentally dropped it off my bed. I don't know if that could hae anything to do with it as the drop was only about a foot and on to soft carpet.

Please help!

Edited by Essexboy, 08 May 2011 - 10:29 AM.
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#2
Rocknrollcows

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No logs outside the malware forum please

Edited by Essexboy, 08 May 2011 - 10:30 AM.

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#3
rshaffer61

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Is it still under warranty?
Even a drop that short can cause connections inside the laptop to become dislodged or broken.
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#4
rshaffer61

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Are you still having problems with your issue?
It has been 9 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#5
rshaffer61

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Are you still having problems with your issue?
It has been 26 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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