[mommyhutchison]

PLEASE HELP MY CDRW WONT READ A DISK...SYSTEM RECOGNIZES DRIVERS, BUT SHOWS NO DISK INSERTED

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What type of disk are you trying to read? Is it just one disk in particular or every disk?

[Samm]

What type of disk are you trying to read? Is it just one disk in particular or every disk?

[mommyhutchison]

WHEN I TRY TO PLAY ANY DISK IT SAYS I MUST INSERT A DISK INTO THE DRIVE AND THERE ALREADY IS

[Samm]

I assume you have tried several different disks which you know aren't scratched or dirty etc?
I also assume these are non-burnt disks as opposed to CDRs or CDRWs?

Can you confirm the above please. Also, what do you mean exactly be system recognises drivers?

[mommyhutchison]

I HAVE TRIED SEVERAL DIFFERENT GOOD DISKS..NONE WORK
MY DEVICE MANAGER SHOW IT AND THAT THERE ARE NO PROBLEMS WHEN I USE THE TROUBLESHOOTER

[Samm]

Does it also show up in my computer or disk managment? (control panel->administrative tools->computer management->disk managment)

[mommyhutchison]

NO IT DOESN'T HOW DO I FIX THAT

[Samm]

Power the system off then open up the case & check the connections to the CD drive. Check that the ribbon cable is secure at the motherboard end & at the drive end.

Reboot the system & go into the bios (let me know if you don't know how to do that)
Run the auto detect drives facility in the bios & see if the CDRW is detected correctly.

[mommyhutchison]

WHAT IS SYSTEM BIOS..I KNOW A LITTLE ABOUT COMPUTERS BUT IM FAR FROM GENUIS

[Samm]

OK, you know when you first switch the computer on, it does a memory test etc before starting to load windows. If you press the DEL key a few times while the memory test is running, when the test has finished, you should get into the bios.

A menu will open up (normally blue & white). Some systems will open straight on the page where the drives are listed, others will give you an actual menu screen. For the latter type, there should be an option to autodetect the drives. If so, select it & see if the CDRW appears in the list.

If it does, provided you haven't changed any other settings, then select save & exit.

[mommyhutchison]

WHAT IF IT DOESN'T SHOW ON THE LIST

[Samm]

Are you asking about whether or not to save the settings in the bios if the drive isn't detected?
If so, then no you can just exit without saving

[mommyhutchison]

thanks, im gonna try it..wish me luck

[Samm]

good luck