Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Live Messenger crash on startup; ntdll.dll


  • Please log in to reply

#1
ronnie301184

ronnie301184

    New Member

  • Member
  • Pip
  • 1 posts
I recently partitioned my hard drive and installed Windows 7 64bit. My other partition had Windows 7 32bit. I used the Windows Easy Transfer wizard to move settings over, but I manually moved all my files. I've since installed Windows Live Messenger and Live mesh, but whenever I start messenger, it crashes immediately.

Here are the crash details it gives me:


Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 15.4.3508.1109
Application Timestamp: 4cda7240
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 0002fb76
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: bfd8
Additional Information 2: bfd86e2096048a33e0ef55e7dbb8bbde
Additional Information 3: 289e
Additional Information 4: 289e9dd7c9334187649b0e29cb419821



I've tried repairing and I tried uninstalling then deleting all MSN and live entries in c:\users\username\Local, Roaming and LocalLow as well as deleting the settings in registry at HKCU\Software\Microsoft\MSNMessenger\PerPassportSettings\

After deleting them, I rebooted the PC, then redownloaded and reinstalled Windows Live essentials but it's still crashing.



How do I get this to work?
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP