Hello
rachitsaran1987 and welcome to the
G2G forum.
My name is
Satchfan and I would be glad to help you with your computer problem.
Please read the following guidelines which will help to make cleaning your machine easier:• Please follow all instructions in the order posted
• Please continue to review my answers until I tell you your machine appears to be clear.
Absence of symptoms does not mean that everything is clear.
• If you don't understand something, please don't hesitate to ask for clarification before proceeding
• The fixes are specific to your problem and should only be used for
this issue on
this machine.
• Please reply within 3 days. If you do not reply within this period I will post a reminder but
topics with no reply in 4 days will be closed!
IMPORTANT:
Please
DO NOT install/uninstall any programs unless asked to.
Please
DO NOT run any scans other than those requested
===================================================
I have been using my computer without any spyware/AV for the last 1 year now ...
Never been affected yet
You have no way of knowing that. Just because you have no obvious symptoms does not mean you are not infected.
Having no AV or firewall these days is computer suicide. There is some really bad stuff out there and the “do-it-for-kicks” brigade of malware writers are gradually being replaced by the “do it-for-money” criminals. Serious stuff.
Meanwhile, let’s try and find out what we’re dealing with here and discuss the protection issues when we know your machine is clean.
===================================================
Run DDSPlease download DDS by sUBs from one of the following links and save it to your desktop.
- Disable any script blocking protection (How to Disable your Security Programs)
- Double click DDS icon to run the tool (may take up to 3 minutes to run)
- When done, DDS.txt will open.
- After a few moments, attach.txt will open in a second window.
- Save both reports to your desktop.
- Post the contents of the DDS.txt and Attach.txt reports in your next reply
Download the GMER Rootkit ScannerDownload
GMER Rootkit Scanner from
here or
here.
- Extract the contents of the zipped file to desktop.
- Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
- If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO.
Click the image to enlarge it
- In the right panel, you will see several boxes that have been checked. Uncheck the following ...
- IAT/EAT
- Drives/Partition other than Systemdrive (typically C:\)
- Show All (don't miss this one)
- Then click the Scan button & wait for it to finish.
- Once done, click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
- Save it where you can easily find it, such as your desktop, and attach it in your reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries Logs to include with next post:
DDS.txt
Attach.txt
Gmer.txtThanks
Satchfan