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Xp anti spy preventing me using the internet

Started by bry7hunt , May 11 2011 05:24 AM

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#1
bry7hunt
Posted 11 May 2011 - 05:24 AM

bry7hunt

    New Member

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  • 2 posts
Hi, i'm new to this so please bare with me,

first of all thanks for your time,

as of yesterday, out of the blue my computer won't let me use the internet on my own user setting, although i can on the guest user, with great slowness and difficulty,
basically , on my user, there is constant pop ups from xp anti spyware telling me my pc is being monitored, warning of possible spyware infection and that sensitive data can be stolen,
some of the pop ups are different but they all lead to the same screen which is trying to get me to buy their software for around 60 dollars,
there is 1 of the pop ups which apparently does a scan of my system and comes up with 30 different infections, giving details of each,
e.g; File Malware Name
C:\DocumentsandSettings\Wqd.dl Email.Worm.JS.Gigger

there is 30 of these in the list which i can obviously put on the post if need be,

The xp anti spyware also offers a manual activation option which when clicked requests a Registration Key, which i have been unable to obtain,

Anyway i hope this is a good start information wise and it would be great if you could help me in any way,

once again thanks for your time,

regards,

bryan

ps i will copy n paste the note pad info below


OTL logfile created on: 11/05/2011 11:15:59 - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Guest\My Documents\Downloads
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.2180)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,014.00 Mb Total Physical Memory | 376.00 Mb Available Physical Memory | 37.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 65.00% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.53 Gb Total Space | 57.71 Gb Free Space | 77.43% Space Free | Partition Type: NTFS

Computer Name: MYCOMPUTER | User Name: Guest | NOT logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/05/11 11:15:39 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Guest\My Documents\Downloads\OTL (2).exe
PRC - [2011/05/06 20:50:10 | 001,010,232 | ---- | M] (Google Inc.) -- C:\Documents and Settings\Guest\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
PRC - [2011/05/05 06:42:26 | 000,049,152 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\QuestBrwSearch\questbrowse145.exe
PRC - [2011/01/07 23:09:32 | 000,585,728 | ---- | M] () -- C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
PRC - [2010/06/09 01:47:48 | 001,531,904 | ---- | M] (Nokia) -- C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
PRC - [2010/05/14 12:44:46 | 000,501,480 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Common Files\Java\Java Update\jucheck.exe
PRC - [2010/01/15 13:49:20 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
PRC - [2004/08/04 13:00:00 | 001,032,192 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (SafeList) ==========

MOD - [2011/05/11 11:15:39 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Guest\My Documents\Downloads\OTL (2).exe
MOD - [2011/05/05 09:44:41 | 000,573,440 | ---- | M] () -- C:\Program Files\QuestBrwSearch\questbrwsearch.dll
MOD - [2004/08/04 13:00:00 | 001,050,624 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll


========== Win32 Services (SafeList) ==========


========== Driver Services (SafeList) ==========


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Firefox\Extensions\\{A27F3FEF-1113-4cfb-A032-8E12D7D8EE70}: C:\Program Files\Nokia\Nokia Ovi Suite\Connectors\Bookmarks Connector\FirefoxExtension\ [2010/08/01 02:51:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Thunderbird\Extensions\\{CCB7D94B-CA92-4E3F-B79D-ADE0F07ADC74}: C:\Program Files\Nokia\Nokia Ovi Suite\Connectors\Thunderbird Connector\ThunderbirdExtension\ [2010/08/01 02:51:58 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2004/08/04 13:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (ShoppingReport2) - {258C9770-1713-4021-8D7E-1F184A2BD754} - C:\Program Files\ShoppingReport2\Bin\2.7.32\ShoppingReport.dll (SmartShopper Networks)
O2 - BHO: (Shared Library) - {AFD4AD01-58C1-47DB-A404-FBE00A6C5486} - c:\Program Files\Shared\shared.dll ()
O2 - BHO: (IePasswordManagerHelper Class) - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll (Lenovo Group Limited)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {043C5167-00BB-4324-AF7E-62013FAEDACF} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O4 - HKLM..\Run: [HTC Sync Loader] C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe ()
O4 - HKLM..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe (Nokia)
O4 - HKCU..\Run: [swg] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe (McAfee, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra Button: ShopperReports - Compare product prices - {DB38E21A-0133-419d-92AD-ECDFD5244D6D} - C:\Program Files\ShoppingReport2\Bin\2.7.32\ShoppingReport.dll (SmartShopper Networks)
O9 - Extra Button: ShopperReports - Compare travel rates - {EB620C54-E229-4942-87CE-E717109FC8C6} - C:\Program Files\ShoppingReport2\Bin\2.7.32\ShoppingReport.dll (SmartShopper Networks)
O9 - Extra 'Tools' menuitem : Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll (Lenovo Group Limited)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\WINDOWS\system32\nwprovau.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://static.ak.fac...fbootloader.cab (Reg Error: Key error.)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1268984127390 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/03/13 15:27:34 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/05/11 11:15:16 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Guest\My Documents\Downloads
[2011/05/11 09:46:30 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Guest\Start Menu\Programs\Google Chrome
[2011/05/11 09:44:28 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Guest\Local Settings\Application Data\Deployment
[2011/05/11 09:42:26 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Guest\Application Data\Sun
[2011/05/10 19:23:07 | 000,000,000 | --SD | C] -- C:\Documents and Settings\Guest\UserData
[2011/05/10 19:21:02 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Guest\Application Data\ShoppingReport2
[2011/04/29 10:14:02 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Guest\Application Data\HTC
[2011/04/29 10:13:56 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Guest\Application Data\PC Suite
[2011/04/28 00:03:16 | 000,000,000 | ---D | C] -- C:\58a3a7dd26aaf806f3
[2011/04/21 06:50:46 | 000,000,000 | ---D | C] -- C:\Program Files\Shared
[8 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[6 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\Documents and Settings\Guest\Local Settings\Application Data\*.tmp files -> C:\Documents and Settings\Guest\Local Settings\Application Data\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/05/11 10:37:56 | 000,015,106 | -HS- | M] () -- C:\Documents and Settings\All Users\Application Data\861nts4qy376qnc15yad4x34m6ln742qe26823avdaw
[2011/05/11 09:46:32 | 000,002,284 | ---- | M] () -- C:\Documents and Settings\Guest\Desktop\Google Chrome.lnk
[2011/05/11 09:46:32 | 000,002,262 | ---- | M] () -- C:\Documents and Settings\Guest\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/05/11 09:37:14 | 000,001,374 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/05/11 09:19:43 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/05/10 19:20:53 | 000,000,815 | ---- | M] () -- C:\Documents and Settings\Guest\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/05/10 17:40:45 | 000,114,690 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\4r140hy2.exe
[8 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[6 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\Documents and Settings\Guest\Local Settings\Application Data\*.tmp files -> C:\Documents and Settings\Guest\Local Settings\Application Data\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/05/11 09:46:32 | 000,002,284 | ---- | C] () -- C:\Documents and Settings\Guest\Desktop\Google Chrome.lnk
[2011/05/11 09:46:32 | 000,002,262 | ---- | C] () -- C:\Documents and Settings\Guest\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/05/10 17:41:57 | 000,015,106 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\861nts4qy376qnc15yad4x34m6ln742qe26823avdaw
[2011/05/09 20:42:01 | 000,114,690 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\4r140hy2.exe
[2011/03/21 18:21:11 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2010/10/08 17:36:17 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2010/08/10 13:29:20 | 000,000,022 | ---- | C] () -- C:\WINDOWS\Kyor.ini
[2010/03/31 21:50:15 | 000,000,754 | ---- | C] () -- C:\WINDOWS\WORDPAD.INI
[2010/02/27 16:42:59 | 000,014,012 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2008/03/13 15:58:06 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2008/03/13 15:30:12 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2008/03/13 15:24:18 | 000,022,832 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2008/03/13 14:18:59 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2008/03/13 14:17:42 | 000,118,952 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2004/08/04 13:00:00 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2004/08/04 13:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/04 13:00:00 | 000,437,002 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/04 13:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/04 13:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/04 13:00:00 | 000,069,112 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/04 13:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/04 13:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/04 13:00:00 | 000,027,440 | ---- | C] () -- C:\WINDOWS\System32\drivers\secdrv.sys
[2004/08/04 13:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/04 13:00:00 | 000,004,461 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/08/04 13:00:00 | 000,001,788 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2004/08/04 13:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2003/08/06 16:23:08 | 000,131,072 | ---- | C] () -- C:\WINDOWS\System32\e1000msg.dll
[2003/02/03 06:26:18 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI

========== Files - Unicode (All) ==========
[2008/11/24 16:54:23 | 000,000,211 | ---- | M] ()(C:\WINDOWS\setup.ini?Soprogman.groups) -- C:\WINDOWS\setup.ini￿Soprogman.groups
[2008/11/24 16:54:23 | 000,000,211 | ---- | C] ()(C:\WINDOWS\setup.ini?Soprogman.groups) -- C:\WINDOWS\setup.ini￿Soprogman.groups

< End of report >
OTL Extras logfile created on: 11/05/2011 11:20:10 - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Guest\My Documents\Downloads
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.2180)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,014.00 Mb Total Physical Memory | 355.00 Mb Available Physical Memory | 35.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 64.00% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.53 Gb Total Space | 57.72 Gb Free Space | 77.44% Space Free | Partition Type: NTFS

Computer Name: MYCOMPUTER | User Name: Guest | NOT logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe shdocvw.dll,OpenURL %l

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- C:\Documents and Settings\Guest\Local Settings\Application Data\Google\Chrome\Application\chrome.exe (Google Inc.)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe shdocvw.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- Reg Error: Key error.
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
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#2
RKinner
Posted 11 May 2011 - 12:15 PM

RKinner

    Malware Expert

  • Expert
  • 24,624 posts
  • MVP
The infections found are all bogus so don't worry about them.

You are not going to be able to do too much as a Guest. Perhaps you can download the programs you need to fix it then switch back to your usual login and try to run them. Another option is to boot to Safe Mode with Networking and log in to the hidden Administrator account.

To get into Safe Mode: Reboot. When you see the maker's logo, hear a beep or it mentions F8, start slowly tapping the F8 key until it gets to the Safe Mode menu. Choose Safe Mode with Networking then use the Administrator account. Usually there is no password.

Follow as much of this guide as you can:

http://www.bleepingc...t-security-2011

I do see two files that appear to be malware:

C:\Documents and Settings\All Users\Application Data\861nts4qy376qnc15yad4x34m6ln742qe26823avdaw
C:\Documents and Settings\All Users\Application Data\4r140hy2.exe

You probably need to be an administrator in order to remove them. Once you get to Safe Mode/Administrator you can use OTL to get rid of them:

Copy the text in the code box by highlighting and Ctrl + c 


:OTL
[2011/05/10 17:41:57 | 000,015,106 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\861nts4qy376qnc15yad4x34m6ln742qe26823avdaw
[2011/05/09 20:42:01 | 000,114,690 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\4r140hy2.exe

    
:Commands
[RESETHOSTS]
[purity]
[emptytemp]
[Reboot]
then run OTL and Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the Run Fix button at the top
Let the program run unhindered, OTL will reboot the PC when it is done. Save the log and copy and paste it to a reply.

Ron
  • 0

#3
bry7hunt
Posted 13 May 2011 - 02:59 AM

bry7hunt

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
hi ron,
once again thanks for your help on this, i followed the steps on bleeping computers web site and it seems to have got rid of the anti spyware warnings, i am am now able to use the internet on my user although the computer is a lot less responsive than before and is constantly making noises as if it is rebooting,

i followed your instructions for the OTL fix and here are the results on that,

thanks ron

All processes killed
========== OTL ==========
C:\Documents and Settings\All Users\Application Data\861nts4qy376qnc15yad4x34m6ln742qe26823avdaw moved successfully.
C:\Documents and Settings\All Users\Application Data\4r140hy2.exe moved successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56502 bytes

User: FIRSTUSER
->Temp folder emptied: 427520 bytes
->Temporary Internet Files folder emptied: 962012 bytes

User: Guest
->Temp folder emptied: 119373 bytes
->Temporary Internet Files folder emptied: 35966452 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 27483641 bytes
->Flash cache emptied: 56329 bytes

User: LocalService
->Temp folder emptied: 65984 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 1933174 bytes
->Java cache emptied: 9378 bytes
->Flash cache emptied: 1967 bytes

User: user
->Temp folder emptied: 4969232 bytes
->Temporary Internet Files folder emptied: 125395030 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 7000674 bytes
->Apple Safari cache emptied: 10237952 bytes
->Flash cache emptied: 3019 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 4285428 bytes
%systemroot%\System32 .tmp files removed: 3401233 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 72625 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 64752466 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 274.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 05132011_095006

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\user\Local Settings\Temp\~DF951.tmp not found!
File\Folder C:\Documents and Settings\user\Local Settings\Temp\~DFFC8E.tmp not found!
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\TIEPA2M9\398-otl-oldtimers-list-it[1].htm moved successfully.
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

Registry entries deleted on Reboot...
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#4
RKinner
Posted 13 May 2011 - 09:29 AM

RKinner

    Malware Expert

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Run OTL (Vista or Win 7 => right click and Run As Administrator)
select the All option in the Extra Registry group then Run Scan.
You should get two logs. Please copy and paste both of them.

ComboFix
:!: If you have a previous version of Combofix.exe, delete it and download a fresh copy. :!:

:!: It must be saved to your desktop, do not run it :!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html


Download and Rename this file -- (call it george.exe ) to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Doubleclick on george to start the program.



* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.


* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix. Allow it to install the Recovery Console then Continue. When the scan completes Notepad will open with with your results log open. Do a File, Exit and answer 'Yes' to save changes.


A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.

Re-activate your anti-virus at this time :!:

Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan
Posted Image

On completion of the scan (Note if the Fix button is enabled and tell me) click save log, save it to your desktop and post in your next reply
Posted Image

Ron
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