Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

service pack did not install.reverting changes


  • Please log in to reply

#1
christmasirwin

christmasirwin

    Member

  • Member
  • PipPip
  • 44 posts
hello my sisters laptop(Dell inspiron 1525,windows vista sp1)downloaded vista sp2 and now keeps going through a cycle of "service pack did not install.reverting changes" and rebooting.I have tried entering safe mode but it does the same thing.I have also accessed the system recovery options and tried a startup repair and system restore but to no avail.Any help would be great thanks.
  • 0

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,936 posts
Hi christmasirwin
Have you tried "last known good configuration" see below;

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.

On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press ENTER. Windows will then resume starting normally.

Edited by phillpower2, 12 May 2011 - 03:25 PM.

  • 0

#3
christmasirwin

christmasirwin

    Member

  • Topic Starter
  • Member
  • PipPip
  • 44 posts
Hi thanks for the reply,i tried that, still doing the same thing
  • 0

#4
Bugsy

Bugsy

    Member

  • Member
  • PipPip
  • 26 posts
Try performing a system repair using the install DVD or even by download the "windows repair DVD" Free see here

Next time you try to install SP2 disable your antuvirus software before doing so, also why didn't you install SP2 from windows updater?

anyway while it is installing make sure no other programs are running until the installation is complete.

It is also important that you have all the important updates installed from the windows updater too, there have been a lot of security fixes and updates for such things as failing updates too...

Edited by Bugsy, 13 May 2011 - 10:57 AM.

  • 0

#5
christmasirwin

christmasirwin

    Member

  • Topic Starter
  • Member
  • PipPip
  • 44 posts
yeah tried that too it wont repair
  • 0

#6
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,936 posts
The HDD may have issues or perhaps the OS is damaged beyond repair, possible
solutions are 1st retrieve any important data on the HDD using Puppy Linux;
http://www.geekstogo...over-your-data/ you can then try formatting and reinstalling
the OS, if this does not work then you are looking at replacing the HDD.
Another option for copying your data is to remove the HDD and place it into
an external USB HDD enclosure and copy the data to another computers HDD.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP