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Sound not working?


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#16
kc04

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I haven't changed anything
since the last changes you provided for me
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#17
rshaffer61

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OK lets take a look at things again.

Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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#18
kc04

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here you go

Attached Thumbnails

  • comp.JPG

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#19
rshaffer61

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OK there appears to be no issue with your soundcard drivers from what I see. :)
Please check the following.

Check speaker connection to back of system. Are speakers powered, turned on and up?
Check volume control in windows by doing the following:
Go to Start and The Run
Type in sndvol32.exe and press Enter
Make sure Master Volume is not muted and turned up
Check Cd Player volume is not muted and turned up


OK then I need to see what the Audio Properties show as your default audio device.
Go to Start and then to Control Panel
Right click on the Sound or Audio Devices and then click on Properties
At the top of the window click on Audio and what does it say for Default Audio Device?
Click on Playback and same information?
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#20
kc04

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Hi there,

The volumes looks ok.

SoundMAX Digital Audio looks like it is the same all the way through.
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#21
rshaffer61

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OK then your audio is working so then you have to look at the speakers being a issue.
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