I suggest you read the 'Start Here'
topic found HERE
. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum
. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT
post the logs in this thread.
If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS
thread and we will pursue other options to help you solve your current problem(s).Add a link to this topic so that malware tech can see what steps have been taken here