Foof. When the computer is right out of the box, you are usually offered then to create that password. I usually hedge my bet on most folks fearing they will forget it, and passing it by at that time (they do).
Be sure to continue to temporarily disable any protective software when running the scan tools we use here.
Open notepad (go to Start, Run, type notepad
and press Enter) and copy/paste the text in the codebox below into it:
Save this to your desktop as CFScript.txt
You should now have both ComboFix and that CFScript.txt on the desktop. Just left click/hold on the CFScript.txt file, and drag it into ComboFix to start the scan.
ComboFix will now run as it did before. Allow the scan to run. When completed a text window will appear - please copy/paste the contents back here. This log can also be found at C:\ComboFix.txt.
ComboFix will now run as it did before. Allow the scan to run. When the scan completes this time a text log will open, as well as an indication the removed files need to be submitted for analysis (showing under "Collect" in the CFScript). You can just close the browser window and allow the scan to complete, as we will be assessing these locally.
Once the ComboFix scan completes, I would like you to locate the new zipped file on your desktop, called Submit [Date Time].zip, and go here
, press new topic, fill in the needed details and just give a link to your post back here. Then press the browse button and then navigate to & select that zip file on your computer. You DO NOT need to be a member to upload, anybody can upload the files. You will not be able to see the file once uploaded.