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"Vista Security Alert" (or some fake using Vista name)


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#1
briz_dad

briz_dad

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I am working on getting my sister-in-laws laptop cleaned-up and back to "normal". When she brought it to me there was something calling itself "Vista System Security" which cleverly looked like a Vista program and also a bit like AVG.

She mentioned that her laptop was sluggish; I think she interacted with the "VSS" instead of AVG.

I couldn't use any browser and any interaction attempting to open AVG or "Malwarebytes Anti-Malware" would just cause a bunch of windows to open.

I did a system restore point to April 19th - this has allowed me to use IE and get to this forum.

I do not want to interact with Malwarebytes Anti-Malware because it has a strange shield on it - I think the infection is on the computer and currently dormant, waiting for an exicutable to be engaged by attempting to open a real virus protection program.

Can anyone help me clean this up?

Standing by,
Greg

PS. By the way, I looked at the begining topics; I'm afraid to interact with anything until I know it is okay to do so. gw


OTL logfile created on: 5/12/2011 10:28:02 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Owner\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19048)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 28.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 63.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 147.58 Gb Total Space | 89.64 Gb Free Space | 60.74% Space Free | Partition Type: NTFS
Unable to calculate disk information.

Computer Name: OWNER-PC | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/05/12 22:27:27 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Owner\Desktop\OTL.exe
PRC - [2011/02/25 10:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft\BingBar\SeaPort.EXE
PRC - [2010/12/14 07:49:23 | 001,169,408 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\sdclt.exe
PRC - [2010/07/09 12:46:13 | 002,048,352 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgtray.exe
PRC - [2009/11/24 11:32:22 | 000,234,792 | ---- | M] (Skype Technologies S.A.) -- C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
PRC - [2009/09/01 13:30:51 | 000,486,680 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgrsx.exe
PRC - [2009/09/01 13:30:50 | 000,693,016 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgcsrvx.exe
PRC - [2009/09/01 13:30:47 | 000,595,736 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgnsx.exe
PRC - [2009/09/01 13:30:40 | 000,908,056 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgemc.exe
PRC - [2009/09/01 13:30:38 | 000,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgwdsvc.exe
PRC - [2009/07/17 20:12:12 | 000,257,440 | R--- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil10c.exe
PRC - [2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/03/20 07:36:58 | 000,210,216 | ---- | M] (Synaptics Incorporated) -- C:\Program Files\Synaptics\SynTP\SynToshiba.exe
PRC - [2008/04/24 14:26:18 | 000,202,560 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
PRC - [2008/04/24 14:25:22 | 000,202,560 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
PRC - [2008/03/14 23:12:50 | 002,580,480 | ---- | M] (OpenOffice.org) -- C:\Program Files\OpenOffice.org 2.4\program\soffice.bin
PRC - [2008/03/14 23:12:48 | 002,363,392 | ---- | M] (OpenOffice.org) -- C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
PRC - [2008/01/29 19:51:52 | 004,911,104 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2008/01/29 17:00:40 | 000,430,080 | ---- | M] () -- C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
PRC - [2008/01/22 14:25:26 | 000,712,704 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
PRC - [2008/01/21 17:54:46 | 000,083,312 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
PRC - [2008/01/20 19:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2008/01/17 16:27:52 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
PRC - [2008/01/17 16:27:34 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
PRC - [2007/12/25 14:07:14 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe
PRC - [2007/12/03 17:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\SMARTLogService\TosIPCSrv.exe
PRC - [2007/11/21 18:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) -- C:\Windows\System32\TODDSrv.exe
PRC - [2007/10/23 17:27:16 | 000,066,928 | ---- | M] () -- c:\Toshiba\IVP\swupdate\swupdtmr.exe
PRC - [2007/09/28 17:05:16 | 000,128,360 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
PRC - [2007/06/15 21:01:58 | 000,448,080 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\SmoothView\SmoothView.exe
PRC - [2007/01/25 19:47:50 | 000,136,816 | ---- | M] () -- C:\Toshiba\IVP\ISM\pinger.exe
PRC - [2006/11/06 18:14:44 | 000,034,352 | ---- | M] () -- C:\Program Files\Toshiba\Utilities\KeNotify.exe
PRC - [2006/10/05 13:10:12 | 000,009,216 | ---- | M] (Agere Systems) -- C:\Windows\System32\agrsmsvc.exe
PRC - [2006/08/23 17:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


========== Modules (SafeList) ==========

MOD - [2011/05/12 22:27:27 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Owner\Desktop\OTL.exe
MOD - [2010/08/31 08:43:52 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll
MOD - [2009/09/01 13:30:51 | 000,011,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Windows\System32\avgrsstx.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- -- (CLTNetCnService)
SRV - [2011/03/30 12:19:58 | 000,655,624 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2011/02/28 18:44:14 | 000,183,560 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/02/25 10:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft\BingBar\SeaPort.EXE -- (SeaPort)
SRV - [2009/09/01 13:30:40 | 000,908,056 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG8\avgemc.exe -- (avg8emc)
SRV - [2009/09/01 13:30:38 | 000,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG8\avgwdsvc.exe -- (avg8wd)
SRV - [2008/04/24 14:26:18 | 000,202,560 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe -- (sprtsvc_ddoctorv2) SupportSoft Sprocket Service (ddoctorv2)
SRV - [2008/01/21 17:54:46 | 000,083,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe -- (TNaviSrv)
SRV - [2008/01/20 19:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2008/01/17 16:27:34 | 000,431,456 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV - [2007/12/25 14:07:14 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe -- (ConfigFree Service)
SRV - [2007/12/03 17:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe -- (TOSHIBA SMART Log Service)
SRV - [2007/11/21 18:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\System32\TODDSrv.exe -- (TODDSrv)
SRV - [2007/10/30 00:35:40 | 000,937,984 | ---- | M] (Atheros Communications, Inc.) [On_Demand | Stopped] -- C:\Program Files\Jumpstart\jswpsapi.exe -- (jswpsapi)
SRV - [2007/10/23 17:27:16 | 000,066,928 | ---- | M] () [Auto | Running] -- c:\Toshiba\IVP\swupdate\swupdtmr.exe -- (Swupdtmr)
SRV - [2007/09/28 17:05:16 | 000,128,360 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe -- (TOSHIBA Bluetooth Service)
SRV - [2007/01/25 19:47:50 | 000,136,816 | ---- | M] () [Auto | Running] -- C:\Toshiba\IVP\ISM\pinger.exe -- (pinger)
SRV - [2006/10/05 13:10:12 | 000,009,216 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Windows\System32\agrsmsvc.exe -- (AgereModemAudio)
SRV - [2006/08/23 17:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- (UleadBurningHelper)


========== Driver Services (SafeList) ==========

DRV - [2009/09/01 13:30:50 | 000,335,240 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2009/09/01 13:30:50 | 000,027,784 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2009/06/19 21:44:14 | 000,290,816 | ---- | M] (Texas Instruments) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\tifm21.sys -- (tifm21)
DRV - [2009/05/10 11:11:54 | 000,108,552 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2008/11/10 12:26:00 | 000,135,680 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2008/07/29 05:05:04 | 000,919,552 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2008/01/21 16:42:24 | 000,285,184 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\tos_sps32.sys -- (tos_sps32)
DRV - [2007/11/09 14:00:52 | 000,023,640 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\TVALZ_O.SYS -- (TVALZ)
DRV - [2007/08/31 17:43:32 | 000,020,352 | ---- | M] (Atheros Communications, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\jswpslwf.sys -- (jswpslwf)
DRV - [2007/07/13 23:01:30 | 002,771,968 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmdag.sys -- (atikmdag)
DRV - [2007/01/29 12:20:04 | 000,361,728 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\emBDA.sys -- (USB28xxBGA)
DRV - [2007/01/29 12:19:48 | 000,039,680 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\emOEM.sys -- (USB28xxOEM)
DRV - [2006/11/28 16:11:00 | 001,161,888 | ---- | M] (Agere Systems) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\AGRSM.sys -- (AgereSoftModem)
DRV - [2006/11/08 22:32:00 | 000,219,264 | ---- | M] (TOSHIBA CORPORATION) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\kr10i.sys -- (KR10I)
DRV - [2006/11/08 22:31:00 | 000,211,072 | ---- | M] (TOSHIBA CORPORATION) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\kr10n.sys -- (KR10N)
DRV - [2006/10/18 12:50:04 | 000,016,128 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV - [2006/08/30 09:35:58 | 000,140,800 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2006/07/28 17:25:26 | 000,019,456 | ---- | M] (COMPAL ELECTRONIC INC.) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\LPCFilter.sys -- (LPCFilter)
DRV - [2005/02/09 11:59:00 | 000,014,165 | ---- | M] (Pinnacle Systems GmbH) [Kernel | System | Running] -- C:\Windows\System32\drivers\Pclepci.sys -- (PCLEPCI)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 06 02 F7 11 31 0E CA 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/05/12 21:54:34 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2008/05/05 07:59:25 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll (Google Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [AVG8_TRAY] C:\Program Files\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [ddoctorv2] C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [hpqSRMon] File not found
O4 - HKLM..\Run: [HWSetup] File not found
O4 - HKLM..\Run: [ITSecMng] C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe ( TOSHIBA CORPORATION)
O4 - HKLM..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe ()
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SmoothView] C:\Program Files\Toshiba\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe ()
O4 - HKLM..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe (TOSHIBA)
O4 - HKLM..\Run: [TaskTray] File not found
O4 - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE (TOSHIBA Corporation)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [1145860967] C:\Program Files\Toshiba Registration\Registration.exe (DataLode, Inc.)
O4 - HKCU..\Run: [Desktop Software] C:\Program Files\Common Files\SupportSoft\bin\bcont.exe (SupportSoft, Inc.)
O4 - HKCU..\Run: [TOSCDSPD] File not found
O4 - Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe ()
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktopCleanupWizard = 1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr (Google Inc.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_03)
O16 - DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_04)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - AppInit_DLLs: (avgrsstx.dll) - C:\Windows\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img12.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img12.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/06/18 15:10:24 | 000,000,121 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{bbb129eb-0f44-11de-8a05-001eec338e30}\Shell - "" = AutoRun
O33 - MountPoints2\{bbb129eb-0f44-11de-8a05-001eec338e30}\Shell\AutoRun\command - "" = E:\LapNetWizard.exe
O33 - MountPoints2\{f88cbef2-b10c-11dd-b43b-001eec338e30}\Shell - "" = AutoRun
O33 - MountPoints2\{f88cbef2-b10c-11dd-b43b-001eec338e30}\Shell\AutoRun\command - "" = E:\LapNetWizard.exe
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\LapNetWizard.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/05/12 22:27:16 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\Owner\Desktop\OTL.exe
[2011/05/11 15:34:30 | 000,000,000 | ---D | C] -- C:\Users\Owner\.thumbnails
[2011/05/11 15:29:52 | 000,000,000 | ---D | C] -- C:\Users\Owner\.gimp-2.6
[2011/05/11 15:29:51 | 000,000,000 | ---D | C] -- C:\Users\Owner\Documents\gegl-0.0
[2011/05/11 15:28:07 | 000,000,000 | ---D | C] -- C:\Program Files\GIMP-2.0
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/05/12 22:27:27 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Owner\Desktop\OTL.exe
[2011/05/12 22:22:16 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/05/12 22:22:01 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/05/12 22:06:51 | 000,604,502 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2011/05/12 22:06:51 | 000,104,170 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2011/05/12 22:01:16 | 000,000,422 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{933F0F2B-1632-465C-AA13-A03494A6CAF4}.job
[2011/05/12 21:59:46 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/05/12 21:59:45 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/05/12 21:59:33 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/05/12 21:43:52 | 000,010,602 | -HS- | M] () -- C:\Users\Owner\AppData\Local\2xy2o04d117135
[2011/05/12 21:43:52 | 000,010,602 | -HS- | M] () -- C:\ProgramData\2xy2o04d117135
[2011/05/11 15:40:13 | 000,002,091 | ---- | M] () -- C:\Users\Owner\.recently-used.xbel
[2011/05/05 15:51:40 | 000,017,112 | ---- | M] () -- C:\Users\Owner\Documents\PostageStampArt.odt
[2011/05/05 15:45:09 | 000,016,393 | ---- | M] () -- C:\Users\Owner\Documents\Patience.odt
[2011/05/05 15:38:03 | 000,027,600 | ---- | M] () -- C:\Users\Owner\Documents\chainHistory.odt
[2011/05/05 15:32:18 | 000,014,182 | ---- | M] () -- C:\Users\Owner\Documents\pricelistStampArt.odt
[2011/05/03 16:36:03 | 000,012,215 | ---- | M] () -- C:\Users\Owner\Documents\guestList.odt
[2011/05/03 16:34:51 | 000,014,894 | ---- | M] () -- C:\Users\Owner\Documents\Shaglampprice.odt
[2011/04/16 09:07:52 | 074,503,372 | ---- | M] () -- C:\Windows\System32\drivers\Avg\incavi.avm
[2011/04/16 07:42:39 | 000,411,976 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/05/12 08:53:31 | 000,010,602 | -HS- | C] () -- C:\Users\Owner\AppData\Local\2xy2o04d117135
[2011/05/12 08:53:31 | 000,010,602 | -HS- | C] () -- C:\ProgramData\2xy2o04d117135
[2011/05/11 15:40:13 | 000,002,091 | ---- | C] () -- C:\Users\Owner\.recently-used.xbel
[2011/05/03 20:54:45 | 000,014,182 | ---- | C] () -- C:\Users\Owner\Documents\pricelistStampArt.odt
[2011/05/03 20:25:07 | 000,017,112 | ---- | C] () -- C:\Users\Owner\Documents\PostageStampArt.odt
[2011/02/15 21:55:48 | 000,000,056 | ---- | C] () -- C:\Windows\swupdate.INI
[2010/07/09 22:08:01 | 000,023,112 | ---- | C] () -- C:\Windows\hpqins15.dat
[2010/07/09 22:04:40 | 000,077,351 | ---- | C] () -- C:\Windows\hpqins05.dat
[2010/07/09 12:04:36 | 000,001,356 | ---- | C] () -- C:\Users\Owner\AppData\Local\d3d9caps.dat
[2010/05/01 21:34:57 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/09/24 17:59:11 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/09/24 17:59:11 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/07/26 13:16:56 | 000,167,490 | ---- | C] () -- C:\Windows\hpqins00.dat
[2009/02/01 19:30:49 | 000,157,742 | ---- | C] () -- C:\Windows\hpoins29.dat
[2008/07/26 20:17:28 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2008/06/20 14:18:38 | 000,000,022 | ---- | C] () -- C:\Windows\VFO.INI
[2008/06/18 15:42:54 | 000,993,216 | ---- | C] () -- C:\Windows\System32\DVC.EXE
[2008/06/18 15:42:51 | 000,262,144 | ---- | C] () -- C:\Windows\System32\lame_enc.dll
[2008/06/18 15:42:51 | 000,086,016 | ---- | C] () -- C:\Windows\System32\DVResampleru.dll
[2008/05/05 14:26:22 | 000,038,912 | ---- | C] () -- C:\Users\Owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/05/04 21:48:48 | 000,000,014 | RHS- | C] () -- C:\Windows\System32\drivers\fbd.sys
[2008/05/04 21:48:47 | 000,000,004 | RHS- | C] () -- C:\Windows\System32\drivers\taishop.sys
[2008/02/20 19:07:38 | 000,204,800 | ---- | C] () -- C:\Windows\System32\IVIresizeW7.dll
[2008/02/20 19:07:38 | 000,200,704 | ---- | C] () -- C:\Windows\System32\IVIresizeA6.dll
[2008/02/20 19:07:38 | 000,192,512 | ---- | C] () -- C:\Windows\System32\IVIresizeP6.dll
[2008/02/20 19:07:38 | 000,192,512 | ---- | C] () -- C:\Windows\System32\IVIresizeM6.dll
[2008/02/20 19:07:38 | 000,188,416 | ---- | C] () -- C:\Windows\System32\IVIresizePX.dll
[2008/02/20 19:07:38 | 000,020,480 | ---- | C] () -- C:\Windows\System32\IVIresize.dll
[2008/02/20 18:45:33 | 000,000,000 | ---- | C] () -- C:\Windows\NDSTray.INI
[2008/02/20 17:51:47 | 000,036,864 | ---- | C] () -- C:\Windows\System32\HWS_Ctrl.dll
[2008/02/20 17:45:08 | 000,128,113 | ---- | C] () -- C:\Windows\System32\csellang.ini
[2008/02/20 17:45:08 | 000,045,056 | ---- | C] () -- C:\Windows\System32\csellang.dll
[2008/02/20 17:45:08 | 000,010,150 | ---- | C] () -- C:\Windows\System32\tosmreg.ini
[2008/02/20 17:45:08 | 000,007,671 | ---- | C] () -- C:\Windows\System32\cseltbl.ini
[2008/02/20 17:40:27 | 000,000,291 | ---- | C] () -- C:\Windows\RtDefLvl.ini
[2008/02/20 17:40:27 | 000,000,176 | ---- | C] () -- C:\Windows\System32\drivers\RTHDAEQ1.dat
[2008/02/20 17:40:27 | 000,000,176 | ---- | C] () -- C:\Windows\System32\drivers\RTHDAEQ0.dat
[2008/02/20 17:40:27 | 000,000,008 | ---- | C] () -- C:\Windows\System32\drivers\RtkHDAud.dat
[2008/02/20 17:16:30 | 000,157,040 | ---- | C] () -- C:\Windows\fdbpinger.exe
[2008/02/19 21:36:13 | 000,000,986 | ---- | C] () -- C:\Windows\hpomdl29.dat
[2007/12/21 17:46:32 | 000,118,784 | ---- | C] () -- C:\Windows\System32\TosBtAcc.dll
[2007/07/13 22:52:00 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2007/07/13 22:29:00 | 003,107,788 | ---- | C] () -- C:\Windows\System32\atiumdva.dat
[2007/02/20 16:39:10 | 000,144,773 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2006/11/02 05:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 05:47:37 | 000,411,976 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 05:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 03:33:01 | 000,604,502 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 03:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 03:33:01 | 000,104,170 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 03:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 03:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 01:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 01:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 00:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 00:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2006/03/09 00:58:00 | 001,060,424 | ---- | C] () -- C:\Windows\System32\WdfCoInstaller01000.dll
[2005/11/23 14:55:42 | 000,024,576 | ---- | C] () -- C:\Windows\System32\SPCtl.dll
[2005/08/09 15:13:59 | 000,524,288 | ---- | C] () -- C:\Windows\System32\DivXsm.exe
[2005/08/09 15:13:31 | 000,831,488 | ---- | C] () -- C:\Windows\System32\libeay32.dll
[2005/08/09 15:13:31 | 000,159,744 | ---- | C] () -- C:\Windows\System32\ssleay32.dll
[2005/08/09 15:12:28 | 003,596,288 | ---- | C] () -- C:\Windows\System32\qt-dx331.dll
[2005/07/29 11:38:24 | 003,375,104 | ---- | C] () -- C:\Windows\System32\qt-mt331.dll
[2005/07/22 22:30:18 | 000,065,536 | ---- | C] () -- C:\Windows\System32\TosCommAPI.dll

========== LOP Check ==========

[2008/05/22 11:56:04 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Image Zone Express
[2008/05/20 08:44:16 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Printer Info Cache
[2008/05/16 20:53:44 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\TOSHIBA
[2008/05/05 14:25:09 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\WinBatch
[2011/04/16 18:34:35 | 000,032,586 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2011/05/12 22:01:16 | 000,000,422 | -H-- | M] () -- C:\Windows\Tasks\User_Feed_Synchronization-{933F0F2B-1632-465C-AA13-A03494A6CAF4}.job

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 864 bytes -> C:\Users\Owner\Documents\Is this the gown for you_.eml:OECustomProperty

< End of report >

Edited by briz_dad, 12 May 2011 - 11:39 PM.

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#2
RKinner

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Probably a relative of the malware that bleepingcomputer is talking about here:

http://www.bleepingc...t-security-2011

I'd follow the instructions in the above and see if that helps. You appear to be able to download programs directly so you can skip the part about burning a CD. First do the following to get rid of the obvious problems:

Copy the text between the lines of stars by highlighting and Ctrl + c


********************************************************************
:Services
CLTNetCnService

:OTL
SRV - File not found [Auto | Stopped] -- -- (CLTNetCnService)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O4 - HKLM..\Run: [hpqSRMon] File not found
O4 - HKLM..\Run: [HWSetup] File not found
O4 - HKLM..\Run: [TaskTray] File not found
O4 - HKCU..\Run: [TOSCDSPD] File not found
O33 - MountPoints2\{bbb129eb-0f44-11de-8a05-001eec338e30}\Shell - "" = AutoRun
O33 - MountPoints2\{bbb129eb-0f44-11de-8a05-001eec338e30}\Shell\AutoRun\command - "" = E:\LapNetWizard.exe
O33 - MountPoints2\{f88cbef2-b10c-11dd-b43b-001eec338e30}\Shell - "" = AutoRun
O33 - MountPoints2\{f88cbef2-b10c-11dd-b43b-001eec338e30}\Shell\AutoRun\command - "" = E:\LapNetWizard.exe
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\LapNetWizard.exe
[2011/05/12 21:43:52 | 000,010,602 | -HS- | M] () -- C:\Users\Owner\AppData\Local\2xy2o04d117135
[2011/05/12 21:43:52 | 000,010,602 | -HS- | M] () -- C:\ProgramData\2xy2o04d117135

:Commands
[purity]
[emptytemp]
[Reboot]


*******************************************************************

then Rightclick on OTL and select Run As Administrator to start. Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the RUN FIX button (NOT THE QUICK SCAN button!) at the top
Let the program run unhindered, OTL will reboot the PC when it is done.

The shield may just be there to tell you that certain programs require that you right click and Run AS Administrator. Does it look like the yellow and blue shield in the foillowing?

Posted Image

Ron
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#3
briz_dad

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I've attached a screen shot of the desktop.

A lot of what i saw before doing the system point restore looked like legit icons - but were obviously part of the infection as it kept asking to upgrade to full version and took over all the potential programs to rid the virus.
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#4
RKinner

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The attachment didn't work.
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#5
briz_dad

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Hmmm...

well, I ran the program as you suggested. This is what loaded after reboot:


All processes killed
========== SERVICES/DRIVERS ==========
Service CLTNetCnService stopped successfully!
Service CLTNetCnService deleted successfully!
========== OTL ==========
Error: No service named CLTNetCnService was found to stop!
Service\Driver key CLTNetCnService not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\hpqSRMon deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\HWSetup deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\TaskTray deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\TOSCDSPD deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{bbb129eb-0f44-11de-8a05-001eec338e30}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{bbb129eb-0f44-11de-8a05-001eec338e30}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{bbb129eb-0f44-11de-8a05-001eec338e30}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{bbb129eb-0f44-11de-8a05-001eec338e30}\ not found.
File E:\LapNetWizard.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{f88cbef2-b10c-11dd-b43b-001eec338e30}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f88cbef2-b10c-11dd-b43b-001eec338e30}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{f88cbef2-b10c-11dd-b43b-001eec338e30}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f88cbef2-b10c-11dd-b43b-001eec338e30}\ not found.
File E:\LapNetWizard.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\E\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\E\ not found.
File E:\LapNetWizard.exe not found.
C:\Users\Owner\AppData\Local\2xy2o04d117135 moved successfully.
C:\ProgramData\2xy2o04d117135 moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Owner
->Temp folder emptied: 209356741 bytes
->Temporary Internet Files folder emptied: 248088199 bytes
->Java cache emptied: 78875643 bytes
->Google Chrome cache emptied: 1905008 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 38260 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 9599656 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 1689052712 bytes

Total Files Cleaned = 2,133.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 05132011_002602

Files\Folders moved on Reboot...
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\Q71IIWXB\like[1].htm moved successfully.
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\34ATWNT6\page__gopid__2009947[1].htm moved successfully.
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\34ATWNT6\xd_proxy[1].htm moved successfully.
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\SuggestedSites.dat moved successfully.

Registry entries deleted on Reboot...
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#6
RKinner

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Follow the instructions from bleepingcomputer. You should be OK. Come back when you are done.


You must first uninstall AVG before running Combofix then download and run the AVG removal tool.
http://download.avg....6_2011_1322.exe

:!: If you have a previous version of Combofix.exe, delete it and download a fresh copy. :!:

:!: It must be saved to your desktop, do not run it :!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html


Download and Rename this file -- (call it george.exe ) to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Rightclick on george and select Run As Administrator to start the program.



* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.


* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix. Allow it to install the Recovery Console then Continue. When the scan completes Notepad will open with with your results log open. Do a File, Exit and answer 'Yes' to save changes.


A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.


Replace AVG with the free Avast!
http://www.avast.com...ivirus-download

Download, Save, and right click and Run As Administrator.

Once you have it installed and it has updated:

Click on the Avast ball. Then click on Scan Computer, then on
Boot-Time Scan then on Settings. Change the Ask at the bottom to Move to Chest. OK then Schedule Now. Reboot and let it run a scan. It may take hours.
Once it finishes it should load windows.

Ron
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#7
RKinner

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Got to go to bed now. Almost 1 AM here.

Ron
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#8
briz_dad

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doing the Avast install run now... here is report from "George"


ComboFix 11-05-12.02 - Owner 05/13/2011 6:38.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1917.1033 [GMT -7:00]
Running from: c:\users\Owner\Desktop\george.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\xp
c:\programdata\xp\EBLib.dll
c:\programdata\xp\TPwSav.sys
.
.
((((((((((((((((((((((((( Files Created from 2011-04-13 to 2011-05-13 )))))))))))))))))))))))))))))))
.
.
2011-05-13 13:47 . 2011-05-13 13:48 -------- d-----w- c:\users\Owner\AppData\Local\temp
2011-05-13 13:47 . 2011-05-13 13:47 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-05-13 13:35 . 2011-05-13 13:35 -------- d-----w- C:\32788R22FWJFW
2011-05-13 08:50 . 2011-04-18 16:15 7071056 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{D309811B-85DB-47FF-A714-871E7EC59CFB}\mpengine.dll
2011-05-13 07:26 . 2011-05-13 07:26 -------- d-----w- C:\_OTL
2011-05-13 05:24 . 2011-03-03 15:40 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2011-05-13 05:24 . 2011-03-03 13:35 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2011-05-13 05:24 . 2011-03-12 21:55 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-05-13 05:22 . 2011-04-07 12:01 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-05-11 22:34 . 2011-05-11 22:34 -------- d-----w- c:\users\Owner\.thumbnails
2011-05-11 22:29 . 2011-05-11 22:40 -------- d-----w- c:\users\Owner\.gimp-2.6
2011-05-11 22:28 . 2011-05-11 22:28 -------- d-----w- c:\program files\GIMP-2.0
2011-04-15 00:01 . 2011-03-03 13:25 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-04-15 00:01 . 2011-03-10 17:03 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-04-15 00:01 . 2011-03-10 17:03 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-04-15 00:01 . 2011-02-18 14:03 305152 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-15 00:01 . 2011-02-18 14:03 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-15 00:01 . 2011-02-18 14:03 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-15 00:01 . 2011-03-03 15:42 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-15 00:01 . 2011-02-17 06:23 420864 ----a-w- c:\windows\system32\vbscript.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-13 05:13 . 2010-06-24 19:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-03-07 18:03 . 2011-03-07 18:03 749832 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2011-03-03 15:40 . 2011-05-13 05:24 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2011-03-03 15:40 . 2011-05-13 05:25 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2011-03-03 15:40 . 2011-05-13 05:24 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2011-03-03 15:40 . 2011-05-13 05:25 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
2011-02-22 14:13 . 2011-03-23 03:48 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33 . 2011-03-23 03:48 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33 . 2011-03-23 03:48 797696 ----a-w- c:\windows\system32\FntCache.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-27 39408]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2010-04-20 26192680]
"Desktop Software"="c:\program files\Common Files\SupportSoft\bin\bcont.exe" [2009-04-24 1025320]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2006-09-11 180224]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2008-01-17 431456]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2007-06-16 448080]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-01-22 712704]
"ITSecMng"="c:\program files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe" [2007-09-29 75136]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-30 4911104]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2006-03-23 438272]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2006-11-07 34352]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-03-20 1451304]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"Skytel"="Skytel.exe" [2007-11-21 1826816]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-12-15 47904]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-07 421160]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 2.4.lnk - c:\program files\OpenOffice.org 2.4\program\quickstart.exe [2008-1-21 393216]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate1cae9b0551bce50;Google Update Service (gupdate1cae9b0551bce50);c:\program files\Google\Update\GoogleUpdate.exe [2010-05-02 133104]
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2011-03-01 183560]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-05-02 133104]
R3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\Jumpstart\jswpsapi.exe [2007-10-30 937984]
R3 TpChoice;Touch Pad Detection Filter driver;c:\windows\system32\DRIVERS\TpChoice.sys [x]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\DRIVERS\jswpslwf.sys [2007-09-01 20352]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2007-12-25 40960]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-04 126976]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-05-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-02 04:31]
.
2011-05-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-02 04:31]
.
2011-05-13 c:\windows\Tasks\User_Feed_Synchronization-{933F0F2B-1632-465C-AA13-A03494A6CAF4}.job
- c:\windows\system32\msfeedssync.exe [2011-04-15 04:43]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-HP Solution Center & Imaging Support Tools - c:\program files\HP\Digital Imaging\eSupport\hpzscr01.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-05-13 06:47
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-05-13 06:50:48
ComboFix-quarantined-files.txt 2011-05-13 13:50
.
Pre-Run: 98,319,896,576 bytes free
Post-Run: 98,255,536,128 bytes free
.
- - End Of File - - A20EEA84EB9E27479C62CCF45B759744
  • 0

#9
briz_dad

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okay; avast has finished running... Anything more to be done to complete the clean-up process?
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#10
RKinner

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Is it still running slow?

1. Double-click My Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, but don't restart yet.

Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.

Start, Run,

Start, All Programs, Accessories then right click on Command Prompt and type (with an Enter after each line).

sfc /scannow

(SPACE after sfc. This will check your critical system files. If it asks for a CD and you don't have one or it doesn't like your CD just tell it to SKIP.)

sigverif

Press Start in the new window. This will check your drivers. If you just get a few when it finishes tell me what they are. If you get a lot just look for those with newish dates (since about the time the problem started.)


1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.

Ron
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#11
briz_dad

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pclepci.sys is unsigned

168 files scanned

Signed files: 166

Unsigned files: 1

Files not scanned: 1

(doing event viewer now - will post results)

Edited by briz_dad, 13 May 2011 - 07:36 PM.

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#12
briz_dad

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Vino's Event Viewer v01c run on Windows Vista in English
Report run at 13/05/2011 6:37:54 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 13/05/2011 10:51:23 PM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 13/05/2011 10:49:50 PM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Log: 'System' Date/Time: 13/05/2011 9:05:10 PM
Type: Error Category: 0
Event: 10010 Source: Microsoft-Windows-DistributedCOM
The server {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E} did not register with DCOM within the required timeout.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 13/05/2011 9:05:28 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
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#13
briz_dad

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Vino's Event Viewer v01c run on Windows Vista in English
Report run at 13/05/2011 6:39:50 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 13/05/2011 10:49:50 PM
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 13/05/2011 9:05:13 PM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 15 user registry handles leaked from \Registry\User\S-1-5-21-3021310255-3378903436-2044321812-1000:
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Microsoft\SystemCertificates\TrustedPeople
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Microsoft\SystemCertificates\trust
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Policies\Microsoft\SystemCertificates
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Policies\Microsoft\SystemCertificates
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Policies\Microsoft\SystemCertificates
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Policies\Microsoft\SystemCertificates
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Microsoft\SystemCertificates\Disallowed
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Microsoft\SystemCertificates\My
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Microsoft\SystemCertificates\CA
Process 3392 (\Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-3021310255-3378903436-2044321812-1000\Software\Microsoft\SystemCertificates\Root
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#14
briz_dad

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okay - all results posted; standing by...
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#15
RKinner

RKinner

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Log: 'System' Date/Time: 13/05/2011 10:51:23 PM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Right click on (My) Computer and select Manage (Continue) then Services and Applications then Services. In the right pane find
HP CUE DeviceDiscovery
right click on it and select Properties then change the Startup Type: to Disabled. OK.

For the problems under Application' Log - Warning Type
Uninstall Bing Bar from Control Panel, Programs and Features. Then uninstall Windows Live ID Sign-In Assistant.

Clear the logs as before and then reboot. Run VEW again as before and post the logs.

Ron
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