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http://go.microsoft.com/fwlink/?LinkId=74005 http 404 not found


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#1
ragtoy

ragtoy

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I've recently added 2 gig memory and needed to flash BIOS before memory would work,no problems with that,PC works faster than ever. I've also rum MBAM to clear any latent defects. a few objects were found and cleard through the MBAM console.I dont know how long IE wasn't working because I've been using Mozilla Firefox. It is now that i tried the go back after new memory install that I discovered this problem. just to be clear as requested by forum instructions,the issue help is being requested for is IE doesnt open (http://go.microsoft....k/?LinkId=74005

http 404 not found)
OTL logfile created on: 5/13/2011 10:47:06 AM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Michaele\My Documents\Downloads
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 70.00% Memory free
3.00 Gb Paging File | 2.00 Gb Available in Paging File | 86.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.52 Gb Total Space | 43.97 Gb Free Space | 59.01% Space Free | Partition Type: NTFS

Computer Name: HPLAPTOP1 | User Name: Michaele | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/05/13 10:45:38 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Michaele\My Documents\Downloads\OTL.exe
PRC - [2011/01/03 16:10:17 | 000,912,344 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2009/06/04 18:41:22 | 000,451,904 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2005/06/23 19:27:36 | 000,085,696 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\VPTray.exe
PRC - [2005/06/23 19:27:28 | 001,715,904 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\Rtvscan.exe
PRC - [2005/06/23 19:27:18 | 000,019,648 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\DefWatch.exe
PRC - [2005/06/02 09:21:46 | 000,161,392 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
PRC - [2005/06/02 09:21:40 | 000,185,968 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
PRC - [2005/06/02 09:21:38 | 000,048,752 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PRC - [2004/11/04 14:40:08 | 000,098,394 | ---- | M] (Synaptics, Inc.) -- C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
PRC - [2004/05/04 18:17:06 | 000,491,520 | ---- | M] (Hewlett-Packard) -- C:\WINDOWS\system32\hphmon05.exe
PRC - [2004/05/04 03:21:22 | 000,176,128 | ---- | M] (HP) -- C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
PRC - [2003/12/05 15:41:44 | 000,049,152 | ---- | M] (Hewlett-Packard) -- C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe


========== Modules (SafeList) ==========

MOD - [2011/05/13 10:45:38 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Michaele\My Documents\Downloads\OTL.exe
MOD - [2010/08/23 12:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
MOD - [2004/11/04 14:39:58 | 000,069,722 | ---- | M] (Synaptics, Inc.) -- C:\WINDOWS\system32\SynTPFcs.dll


========== Win32 Services (SafeList) ==========

SRV - [2009/06/04 18:41:22 | 000,451,904 | ---- | M] () [Auto | Running] -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe -- (FlipShare Service)
SRV - [2005/06/23 19:27:30 | 000,124,608 | ---- | M] (symantec) [On_Demand | Stopped] -- C:\Program Files\Symantec AntiVirus\SavRoam.exe -- (SavRoam)
SRV - [2005/06/23 19:27:28 | 001,715,904 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec AntiVirus\Rtvscan.exe -- (Symantec AntiVirus)
SRV - [2005/06/23 19:27:18 | 000,019,648 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec AntiVirus\DefWatch.exe -- (DefWatch)
SRV - [2005/06/02 09:21:46 | 000,161,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe -- (ccSetMgr)
SRV - [2005/06/02 09:21:46 | 000,083,568 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe -- (ccPwdSvc)
SRV - [2005/06/02 09:21:40 | 000,185,968 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe -- (ccEvtMgr)
SRV - [2005/04/22 12:03:28 | 000,206,552 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe -- (SNDSrvc)
SRV - [2005/03/30 21:48:22 | 000,992,864 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe -- (SPBBCSvc)
SRV - [2004/03/18 16:55:48 | 000,065,536 | ---- | M] (HP) [Disabled | Stopped] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)


========== Driver Services (SafeList) ==========

DRV - [2011/04/18 04:00:00 | 001,393,144 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110508.003\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/04/18 04:00:00 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110508.003\NAVENG.SYS -- (NAVENG)
DRV - [2010/06/17 04:00:00 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2009/03/20 19:03:36 | 000,032,408 | ---- | M] (Smith Micro Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Verizon Wireless\VZAccess Manager\SMSIVZAM5.sys -- (SMSIVZAM5)
DRV - [2008/07/07 12:23:56 | 000,020,480 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\NwUsbCdFil.sys -- (NWUSBCDFIL)
DRV - [2008/06/02 16:28:50 | 000,222,720 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NWADIenum.sys -- (NWADI)
DRV - [2008/05/09 11:08:40 | 000,174,336 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nwusbser2.sys -- (NWUSBPort2)
DRV - [2008/05/09 11:08:40 | 000,174,336 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nwusbser.sys -- (NWUSBPort)
DRV - [2008/05/09 11:08:40 | 000,174,336 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nwusbmdm.sys -- (NWUSBModem)
DRV - [2005/10/18 12:41:57 | 000,043,672 | ---- | M] (Oak Technology Inc.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\AFS2K.SYS -- (AFS2K)
DRV - [2005/05/13 19:50:10 | 000,123,488 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Symantec\SYMEVENT.SYS -- (SymEvent)
DRV - [2005/04/22 12:03:02 | 000,267,192 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\symtdi.sys -- (SYMTDI)
DRV - [2005/04/22 12:03:00 | 000,017,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\symredrv.sys -- (SYMREDRV)
DRV - [2005/03/30 21:48:20 | 000,372,832 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)
DRV - [2005/02/04 20:14:32 | 000,053,896 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Symantec AntiVirus\Savrtpel.sys -- (SAVRTPEL)
DRV - [2005/02/04 20:14:30 | 000,324,232 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Symantec AntiVirus\savrt.sys -- (SAVRT)
DRV - [2004/12/21 17:33:14 | 000,909,824 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)
DRV - [2004/11/29 19:36:22 | 000,399,616 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\btaudio.sys -- (btaudio)
DRV - [2004/11/29 19:34:20 | 000,148,040 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\btwdndis.sys -- (BTWDNDIS)
DRV - [2004/11/29 19:33:14 | 001,337,850 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\btkrnl.sys -- (BTKRNL)
DRV - [2004/11/29 19:31:16 | 000,030,299 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\btport.sys -- (BTDriver)
DRV - [2004/11/29 19:30:44 | 000,055,320 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\btwusb.sys -- (BTWUSB)
DRV - [2004/11/23 10:57:56 | 000,280,192 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\camchal.sys -- (CAMCHALA)
DRV - [2004/11/23 10:56:40 | 000,034,048 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\camcaud.sys -- (CAMCAUD)
DRV - [2004/11/17 06:30:40 | 000,147,840 | ---- | M] (Texas Instruments) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\tifm21.sys -- (tifm21)
DRV - [2004/10/27 14:15:32 | 000,342,912 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2004/08/11 20:30:00 | 000,039,424 | ---- | M] (Advanced Micro Devices) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2004/06/28 06:35:24 | 000,069,760 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Rtlnicxp.sys -- (RTL8023xp)
DRV - [2004/06/10 10:59:56 | 000,192,896 | R--- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSFHWATI.sys -- (HSFHWATI)
DRV - [2004/06/10 10:58:58 | 000,684,800 | R--- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2004/06/10 10:58:24 | 001,041,536 | R--- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_DP.sys -- (HSF_DP)
DRV - [2004/04/14 11:36:50 | 000,007,432 | ---- | M] (Hewlett-Packard Company) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\eabfiltr.sys -- (eabfiltr)
DRV - [2003/06/06 15:46:16 | 000,005,220 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\EabUsb.sys -- (eabusb)
DRV - [2001/08/17 16:10:28 | 000,035,913 | ---- | M] (SMC) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\smcirda.sys -- (SMCIRDA)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\..\URLSearchHook: *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = yahoo.com

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "AVG Secure Search"
FF - prefs.js..browser.search.selectedEngine: "AVG Secure Search"
FF - prefs.js..browser.startup.homepage: "http://en-us.start.m...en-US:official"
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..keyword.URL: "http://search.avg.co...s&lng=en-US&q="
FF - prefs.js..network.proxy.type: 4

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/03/11 06:30:32 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/01/05 22:14:53 | 000,000,000 | ---D | M]

[2010/09/06 15:57:54 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Michaele\Application Data\Mozilla\Extensions
[2007/09/13 21:05:17 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Michaele\Application Data\Mozilla\Firefox\Profiles\s5qfmel9.default\extensions
[2011/05/12 10:02:51 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2010/08/04 12:27:48 | 000,000,000 | ---D | M] (Java Quick Starter) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF

O1 HOSTS File: ([2004/08/04 04:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AcroIEHlprObj Class) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe (Hewlett-Packard)
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe (HP)
O4 - HKLM..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe (Hewlett-Packard)
O4 - HKLM..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe (Hewlett-Packard)
O4 - HKLM..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe (Synaptics, Inc.)
O4 - HKLM..\Run: [vptray] C:\Program Files\Symantec AntiVirus\VPTray.exe (Symantec Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebo...toUploader5.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\cetihpz {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll (Hewlett-Packard Company)
O18 - Protocol\Handler\widimg {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\BTXPPanel.dll (Broadcom Corporation.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O20 - Winlogon\Notify\NavLogon: DllName - C:\WINDOWS\system32\NavLogon.dll - C:\WINDOWS\system32\NavLogon.dll (Symantec Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Blue Sonic.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Blue Sonic.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/05/05 14:50:23 | 000,000,000 | ---D | M] - C:\Autoruns -- [ NTFS ]
O33 - MountPoints2\{74e302c8-13fc-11df-bb2e-00904bbc7c79}\Shell - "" = AutoRun
O33 - MountPoints2\{74e302c8-13fc-11df-bb2e-00904bbc7c79}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{74e302c8-13fc-11df-bb2e-00904bbc7c79}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{ddfe9990-f8a4-11de-bb23-00904bbc7c79}\Shell - "" = AutoRun
O33 - MountPoints2\{ddfe9990-f8a4-11de-bb23-00904bbc7c79}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{ddfe9990-f8a4-11de-bb23-00904bbc7c79}\Shell\AutoRun\command - "" = F:\LaunchU3.exe -a
O33 - MountPoints2\{fdb5e83c-fa20-11dd-bf92-00904bbc7c79}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{fdb5e83c-fa20-11dd-bf92-00904bbc7c79}\Shell\AutoRun\command - "" = E:\autorun.exe
O33 - MountPoints2\{fdb5e83c-fa20-11dd-bf92-00904bbc7c79}\Shell\phone\command - "" = E:\autorun.exe
O33 - MountPoints2\E\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\autorun.exe
O33 - MountPoints2\E\Shell\phone\command - "" = E:\autorun.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/05/13 09:40:30 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Michaele\Local Settings\Application Data\PackageAware
[2011/05/12 17:20:04 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\iTunes
[2011/05/12 17:18:19 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/05/12 17:18:12 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2011/05/12 17:10:50 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2011/05/12 11:05:56 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Michaele\Application Data\Malwarebytes
[2011/05/11 14:17:21 | 000,000,000 | ---D | C] -- C:\3085F1C
[2011/05/11 14:17:20 | 000,000,000 | ---D | C] -- C:\Program Files\SP33698
[2011/05/09 09:52:01 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\LogFiles
[2011/05/05 17:09:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Apple
[2011/05/05 14:56:03 | 000,000,000 | ---D | C] -- C:\WINDOWS\CSC
[2011/05/05 14:49:57 | 000,000,000 | ---D | C] -- C:\Autoruns
[2011/05/05 14:23:18 | 000,000,000 | ---D | C] -- C:\WINDOWS\ie7updates
[2011/05/05 14:20:38 | 000,000,000 | ---D | C] -- C:\WINDOWS\WBEM
[2011/05/05 14:19:04 | 000,000,000 | -H-D | C] -- C:\WINDOWS\ie7
[2011/05/05 14:18:26 | 000,000,000 | -H-D | C] -- C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$
[2011/05/05 14:16:57 | 000,000,000 | -H-D | C] -- C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$
[2011/05/05 11:35:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Norton
[2011/05/04 19:23:27 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2011/05/04 19:23:25 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2011/05/04 19:23:20 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2011/05/04 19:23:19 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2011/05/04 17:44:33 | 000,000,000 | ---D | C] -- C:\WINDOWS\Prefetch
[2011/05/04 10:43:41 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\en-us
[2011/05/04 10:43:31 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\scripting
[2011/05/04 10:43:24 | 000,000,000 | ---D | C] -- C:\WINDOWS\l2schemas
[2011/05/04 10:43:10 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\en
[2011/05/04 10:43:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\bits
[2011/05/04 10:24:33 | 000,000,000 | ---D | C] -- C:\WINDOWS\network diagnostic
[2011/05/04 10:10:14 | 000,000,000 | -H-D | C] -- C:\WINDOWS\$NtServicePackUninstall$

========== Files - Modified Within 30 Days ==========

[2011/05/13 10:01:30 | 000,383,822 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/05/13 10:01:30 | 000,054,010 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2011/05/13 09:59:05 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/05/13 09:57:52 | 000,000,466 | ---- | M] () -- C:\WINDOWS\tasks\SDMsgUpdate (TE).job
[2011/05/13 09:57:31 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/05/13 09:57:16 | 2145,964,032 | -HS- | M] () -- C:\hiberfil.sys
[2011/05/13 08:54:00 | 000,000,342 | ---- | M] () -- C:\WINDOWS\tasks\HP Usg Daily.job
[2011/05/12 17:20:05 | 000,001,542 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2011/05/12 17:18:46 | 000,000,366 | ---- | M] () -- C:\WINDOWS\tasks\Symantec NetDetect.job
[2011/05/12 17:09:04 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2011/05/12 11:01:50 | 000,000,815 | ---- | M] () -- C:\Documents and Settings\Michaele\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/05/12 10:56:03 | 000,004,696 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/05/11 16:12:18 | 000,000,410 | ---- | M] () -- C:\WINDOWS\BRWMARK.INI
[2011/05/05 11:54:06 | 000,000,211 | RHS- | M] () -- C:\boot.ini
[2011/05/05 04:08:29 | 000,224,024 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/05/04 18:29:51 | 000,316,640 | ---- | M] () -- C:\WINDOWS\WMSysPr9.prx
[2011/05/04 13:29:38 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/05/04 11:53:48 | 002,526,391 | ---- | M] () -- C:\WINDOWS\iis6.BAK
[2011/05/04 10:22:51 | 000,250,048 | RHS- | M] () -- C:\ntldr

========== Files Created - No Company Name ==========

[2011/05/12 17:20:05 | 000,001,542 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2011/05/12 11:01:49 | 000,000,803 | ---- | C] () -- C:\Documents and Settings\Michaele\Start Menu\Programs\Internet Explorer.lnk
[2011/05/11 16:12:18 | 000,000,410 | ---- | C] () -- C:\WINDOWS\BRWMARK.INI
[2011/05/05 15:48:28 | 2145,964,032 | -HS- | C] () -- C:\hiberfil.sys
[2010/08/22 16:08:25 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2008/02/19 02:33:34 | 000,446,352 | ---- | C] () -- C:\WINDOWS\System32\OpenQuicktimeLib.dll
[2007/02/11 22:54:48 | 000,001,168 | ---- | C] () -- C:\WINDOWS\mozver.dat
[2007/02/11 22:53:21 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2005/10/25 06:24:22 | 000,020,594 | ---- | C] () -- C:\WINDOWS\System32\DELS3L3.DLL
[2005/10/18 12:37:22 | 000,019,778 | ---- | C] () -- C:\WINDOWS\HPHins02.dat
[2005/10/18 12:37:22 | 000,004,284 | ---- | C] () -- C:\WINDOWS\hphmdl02.dat
[2005/09/27 20:41:16 | 000,000,000 | ---- | C] () -- C:\WINDOWS\vpc32.INI
[2005/08/12 22:01:59 | 000,000,000 | ---- | C] () -- C:\WINDOWS\iPlayer.INI
[2005/06/05 16:35:32 | 000,002,862 | ---- | C] () -- C:\WINDOWS\WTLIB.INI
[2005/02/04 22:06:12 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeW7.dll
[2005/02/04 22:06:12 | 000,200,704 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeA6.dll
[2005/02/04 22:06:12 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeP6.dll
[2005/02/04 22:06:12 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeM6.dll
[2005/02/04 22:06:12 | 000,188,416 | ---- | C] () -- C:\WINDOWS\System32\IVIresizePX.dll
[2005/02/04 22:06:12 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\IVIresize.dll
[2005/02/04 21:59:09 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2005/02/04 21:48:58 | 000,015,669 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2004/12/20 13:48:50 | 000,073,845 | ---- | C] () -- C:\WINDOWS\System32\atiicdxx.dat
[2004/11/29 19:44:04 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\btprn2k.dll
[2004/10/27 04:30:14 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2004/08/07 09:19:26 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2004/08/07 09:19:16 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2004/08/07 09:14:52 | 000,383,822 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/07 09:14:52 | 000,054,010 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/07 09:12:40 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2004/08/07 09:07:40 | 000,224,024 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2004/08/07 09:02:46 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2004/08/07 08:59:58 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2004/08/04 04:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/04 04:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/04 04:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/04 04:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/04 04:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/04 04:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/04 04:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/08/04 04:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2004/05/04 18:13:02 | 000,006,478 | ---- | C] () -- C:\WINDOWS\System32\hphmon05.dat
[2004/04/01 00:35:06 | 000,364,544 | ---- | C] () -- C:\WINDOWS\System32\hphped05.exe
[2004/02/11 13:22:58 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\CDVPreviewEx.dll
[2004/01/13 14:46:34 | 000,172,032 | ---- | C] () -- C:\WINDOWS\System32\tifmicon.dll
[2003/01/07 19:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[2002/05/28 04:55:42 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2002/05/28 04:54:40 | 000,004,605 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2001/11/14 12:56:00 | 001,802,240 | ---- | C] () -- C:\WINDOWS\System32\lcppn21.dll

========== LOP Check ==========

[2010/01/05 21:00:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Flip Video
[2005/02/04 22:13:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\muvee Technologies
[2007/08/05 04:39:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Ringo
[2010/07/27 21:16:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2005/10/11 23:07:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Michaele\Application Data\InterVideo
[2011/01/26 17:26:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Michaele\Application Data\Leadertech
[2009/02/13 18:58:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Michaele\Application Data\mjusbsp
[2007/09/13 21:19:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Michaele\Application Data\Thunderbird
[2007/04/17 21:59:20 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Michaele\Application Data\Watchtower
[2011/05/13 09:57:52 | 000,000,466 | ---- | M] () -- C:\WINDOWS\Tasks\SDMsgUpdate (TE).job

========== Purity Check ==========



< End of report >
OTL Extras logfile created on: 5/13/2011 10:47:06 AM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Michaele\My Documents\Downloads
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 70.00% Memory free
3.00 Gb Paging File | 2.00 Gb Available in Paging File | 86.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.52 Gb Total Space | 43.97 Gb Free Space | 59.01% Space Free | Partition Type: NTFS

Computer Name: HPLAPTOP1 | User Name: Michaele | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Documents and Settings\Michaele\Application Data\mjusbsp\magicJack.exe" = C:\Documents and Settings\Michaele\Application Data\mjusbsp\magicJack.exe:*:Enabled:magicJack -- (magicJack L.P.)
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{02E22217-0E96-4C3F-B831-83AA942B7715}" = UserGuides
"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager
"{0BEDBD4E-2D34-47B5-9973-57E62B29307C}" = ATI Control Panel
"{0D3F9802-689F-9B6D-8E44-B55971F0CCBB}" = FlipShare
"{26A24AE4-039D-4CA4-87B4-2F83216018FF}" = Java™ 6 Update 18
"{3248E093-5288-4CA9-B3AB-11A675FEA1F9}" = Symantec AntiVirus
"{3248F0A8-6813-11D6-A77B-00B0D0150000}" = J2SE Runtime Environment 5.0
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{37E31FCE-A048-4D8C-B167-31891BCF6585}" = muvee autoProducer 3.5 - SE
"{3F4EC965-28EF-45C3-B063-04B25D4E9679}" = HP Integrated Module with Bluetooth wireless technology
"{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}" = Microsoft Works
"{4302B2DD-D958-40E3-BAF3-B07FFE1978CE}" = HP Wireless Assistant
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4ABB4D92-0682-4887-A0BC-CE5F920DDD23}" = Watchtower Library 2009 - English
"{517B8FB2-26EE-43B0-AE1B-07408860AA69}" = DigitImg
"{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}" = Photosmart 140,240,7200,7600,7700,7900 Series
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{66C018BD-6F16-4B32-B4CD-1DC1B21FBDFF}" = Zone Deluxe Games
"{6B9B0C6F-E5FA-4633-A640-AB98A272ECCA}" = Safari
"{71813834-C5F1-4B86-907A-54CEF83EB2E2}" = PSShortcuts
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{7641FD7D-E94E-424E-A95C-0593C84DC0C0}" = VZAccess Manager
"{766273C1-A39B-47EB-ACE8-DEBDD8094BCC}" = overland
"{7B2ADCB5-3F3D-478A-90A9-A8C04EF82BF6}" = Mobile Broadband Generic Drivers
"{7BBDFB3E-F8BE-4D52-98BA-B6087F8F1D58}" = PS7700
"{7c3aeaa8-8e35-45f3-b6d9-31da59e6db5e}" = Watchtower Library 2007 - English
"{8105684D-8CA6-440D-8F58-7E5FD67A499D}" = Easy Internet Sign-up
"{853A4763-6643-4604-8D64-28BDD8925F4C}" = Apple Application Support
"{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder
"{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{97355297-21C8-40CD-96D3-48E58037A9B8}" = TI1620/1520
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{A71D5E81-B967-43DB-93D7-FD31BFB95748}" = MobileMe Control Panel
"{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}" = HP Help and Support
"{AC76BA86-7AD7-1033-7B44-A00000000001}" = Adobe Reader 6.0.1
"{C151CE54-E7EA-4804-854B-F515368B0798}" = Athlon 64 Processor Driver
"{C2E4B5BD-32DB-4817-A060-341AB17C3F90}" = Bonjour
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{CACAEB5F-174D-4C7C-AC56-A33289A807CA}" = Apple Mobile Device Support
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CEB326EC-8F40-47B2-BA22-BB092565D66F}" = Quick Launch Buttons 5.10 A2
"{D32FA1FF-78EC-4FFB-B339-F6CEFCA1EFE5}" = ConceptDraw Office
"{D35191B3-F340-4C11-A4E0-8B09477B4302}" = HP Memories Disc
"{D71AC256-FA83-45EA-9F14-1B20BB5105C9}" = TIxx21/x515
"{DB518BA6-CB74-4EB6-9ABD-880B6D6E1F38}" = HpSdpAppCoreApp
"{DDA2B32F-EB16-4C96-A130-4E4A4C1E6B12}" = HP Software Update
"{DE5BFF9C-84D1-4B09-9C20-54633044CB85}" = Watchtower Library 2008 - English
"{EFE26D3B-2789-4068-A5BB-77E389FAEB98}" = PSUsage
"{F59A9E08-A6A4-4ACF-91F2-D0344956C30B}" = iTunes
"3ivx MPEG-4 5.0.3" = 3ivx MPEG-4 5.0.3 (remove only)
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"ATI Display Driver" = ATI Display Driver
"CNXT_MODEM_PCI_VEN_1002&DEV_4378&SUBSYS_3085103C" = SoftV90 Data Fax Modem with SmartCP
"Conexant PCI Audio" = Conexant AC-Link Audio
"HP Pavillion zv6000 User Guides" = HP Pavillion zv6000 User Guides
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"InstallShield_{8105684D-8CA6-440D-8F58-7E5FD67A499D}" = Easy Internet Sign-up
"InstallShield_{97355297-21C8-40CD-96D3-48E58037A9B8}" = PCI 1620 Cardbus Controller and Software
"InstallShield_{D71AC256-FA83-45EA-9F14-1B20BB5105C9}" = Texas Instruments PCIxx21/x515 drivers.
"InterActual Player" = InterActual Player
"LiveUpdate" = LiveUpdate 2.6 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Mobile Broadband Generic Drivers" = Mobile Broadband Generic Drivers
"Money2005b" = Microsoft Money 2005
"Mozilla Firefox (3.6.13)" = Mozilla Firefox (3.6.13)
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Ringo Companion" = Ringo Companion
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"VLC media player" = VLC media player 1.1.4
"Wdf01005" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
"Windows XP Service Pack" = Windows XP Service Pack 3
"Word Mojo Deluxe" = Word Mojo Deluxe

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/12/2011 12:09:02 PM | Computer Name = HPLAPTOP1 | Source = Application Hang | ID = 1002
Description = Hanging application explorer.exe, version 6.0.2900.5512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 5/12/2011 12:09:05 PM | Computer Name = HPLAPTOP1 | Source = Application Hang | ID = 1001
Description = Fault bucket 734037209.

Error - 5/12/2011 5:18:32 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752570
Description =

Error - 5/12/2011 5:18:32 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752567
Description =

Error - 5/12/2011 5:18:33 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752570
Description =

Error - 5/12/2011 5:18:33 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752567
Description =

Error - 5/12/2011 5:18:33 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752570
Description =

Error - 5/12/2011 5:18:33 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752567
Description =

Error - 5/12/2011 5:18:34 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752570
Description =

Error - 5/12/2011 5:18:34 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752567
Description =

[ Application Events ]
Error - 5/12/2011 12:09:02 PM | Computer Name = HPLAPTOP1 | Source = Application Hang | ID = 1002
Description = Hanging application explorer.exe, version 6.0.2900.5512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 5/12/2011 12:09:05 PM | Computer Name = HPLAPTOP1 | Source = Application Hang | ID = 1001
Description = Fault bucket 734037209.

Error - 5/12/2011 5:18:32 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752570
Description =

Error - 5/12/2011 5:18:32 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752567
Description =

Error - 5/12/2011 5:18:33 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752570
Description =

Error - 5/12/2011 5:18:33 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752567
Description =

Error - 5/12/2011 5:18:33 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752570
Description =

Error - 5/12/2011 5:18:33 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752567
Description =

Error - 5/12/2011 5:18:34 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752570
Description =

Error - 5/12/2011 5:18:34 PM | Computer Name = HPLAPTOP1 | Source = LiveUpdate | ID = 2752567
Description =

[ System Events ]
Error - 5/12/2011 10:57:31 AM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The iPod Service service terminated unexpectedly. It has done this
1 time(s).

Error - 5/12/2011 12:11:05 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The Ati HotKey Poller service terminated unexpectedly. It has done
this 1 time(s).

Error - 5/12/2011 12:11:05 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The Symantec Settings Manager service terminated unexpectedly. It
has done this 1 time(s).

Error - 5/12/2011 12:11:05 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7031
Description = The Apple Mobile Device service terminated unexpectedly. It has done
this 1 time(s). The following corrective action will be taken in 60000 milliseconds:
Restart the service.

Error - 5/12/2011 12:11:05 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The Symantec Event Manager service terminated unexpectedly. It has
done this 1 time(s).

Error - 5/12/2011 12:11:05 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The Symantec AntiVirus Definition Watcher service terminated unexpectedly.
It has done this 1 time(s).

Error - 5/12/2011 12:11:05 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The FlipShare Service service terminated unexpectedly. It has done
this 1 time(s).

Error - 5/12/2011 12:11:05 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The Bonjour Service service terminated unexpectedly. It has done
this 1 time(s).

Error - 5/12/2011 12:11:05 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The Java Quick Starter service terminated unexpectedly. It has done
this 1 time(s).

Error - 5/12/2011 12:11:06 PM | Computer Name = HPLAPTOP1 | Source = Service Control Manager | ID = 7034
Description = The iPod Service service terminated unexpectedly. It has done this
1 time(s).


< End of report >

thank you, for all of you who have helped in the past and who continue to support me with continuing issues
  • 0

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#2
RKinner

RKinner

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This one is easy. You are trying to use yahoo.com as a proxy for IE. No idea how that happened but it's easy to fix.

Uninstall:
J2SE Runtime Environment 5.0 (Obsolete and dangerous version of Java)

Copy the text in the code box by highlighting and Ctrl + c


:OTL
IE - HKCU\..\URLSearchHook: *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = yahoo.com
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)

   
:Commands
[RESETHOSTS]
[purity]
[emptytemp]
[Reboot]

then run OTL and Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the Run Fix button at the top
Let the program run unhindered, OTL will reboot the PC when it is done. Save the log and copy and paste it to a reply.

Get the latest Java (6.25) at:

http://javadl.sun.co...?BundleId=41723

Save it to your PC then close all browsers and install it. Do not let it install the yahoo toolbar or other foistware.

Ron
  • 0

#3
ragtoy

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Before receiving your reply i found the connections tab under internet options where lan setting were set for Yahoo, similar to your reply description.as soon as I corrected the setting to auto detect and blanked out Yahoo all worked fine except for the Marcia account where those setting were / are blank and will not accept save after the changes are made. the save button jus doesnt work.

I followed the steps for removing the old java version and installed a new version from the link provided. all ok with that portion of instructions. the folowing is an OTL log after process completed.

All processes killed
Error: Unable to interpret < > in the current context!
========== OTL ==========
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\*{CFBFAE00-17A6-11D0-99CB-00C04FD64497} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\*{CFBFAE00-17A6-11D0-99CB-00C04FD64497}\ deleted successfully.
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 1821 bytes
->Temporary Internet Files folder emptied: 19273853 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 7499987 bytes
->Flash cache emptied: 1609 bytes

User: All Users

User: Cheavy
->Temp folder emptied: 204 bytes
->Temporary Internet Files folder emptied: 3599399 bytes
->Flash cache emptied: 747 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Marcia
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Michaele
->Temp folder emptied: 28386286 bytes
->Temporary Internet Files folder emptied: 13554535 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 63647207 bytes
->Flash cache emptied: 12181 bytes

User: Mikey
->Temp folder emptied: 407 bytes
->Temporary Internet Files folder emptied: 20648296 bytes
->FireFox cache emptied: 3640250 bytes
->Flash cache emptied: 1196 bytes

User: Nate
->Temp folder emptied: 903 bytes
->Temporary Internet Files folder emptied: 8217053 bytes
->FireFox cache emptied: 3758456 bytes
->Flash cache emptied: 708 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 52739405 bytes

User: TEMP
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 78924 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 66584 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 215.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 05132011_215513

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
Thank you so much this is really a great service that you all provide.
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#4
ragtoy

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I'm still working on the problem with the Marcia acct. is there some way to post a log on this problem even though I'm still not sure how to describe it
  • 0

#5
RKinner

RKinner

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Log into the sick account and run OTL quickscan and post the log.

Ron
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#6
ragtoy

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As soon as I can I'll close the thread. the sick acct as you referred, is fixed OTL OR MBAM would not run on the acct. When signing on at the XP Welcome screen the acct holder would get redirected to atemp folder in the DOCS AND SETTINGS Folder instead of the folder named for the acct holder i.e Doc's and settings \temp\Marcia\My docu'. There were two one behind the temp folder and the actual Marcia folder right where it should have been still with all its files and data intact. Except that you could not log on to itlike normal. Thanks for the assist this other problem was no problem after all.
Once again Thank you.
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#7
RKinner

RKinner

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1. Double-click My Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, but don't restart yet.

Start, Run, eventvwr.msc, OK to bring up the Event Viewer. (In Vista, next select Windows Logs) Right click on System and Clear Log, No (we don't want to save the old log), OK. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.

Start, Run, sfc /scannow, OK

SPACE after sfc. This will check your critical system files. If it asks for a CD and you don't have one or it doesn't like your CD just tell it to SKIP.

Start, Run, sigverif, OK

Press Start. This will check your drivers. If you just get a few when it finishes tell me what they are. If you get a lot just look for those with newish dates (since about the time the problem started.)


1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Double-click VEW.exe
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.

Ron
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