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Windows 7 Security malware on laptop


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#1
ennagrom

ennagrom

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Hi, everyone.

I am currently using an IBM Lenovo ThinkPad T410 which has Windows 7 on it.

Today, it was infected with the dreaded Windows 7 Security virus. I used the PC in the house to do a search and the only instructions I found that I actually understood were the ones that told me to type in a registration key to stop the pop-ups the virus creates and get my internet access back.

I did this, it worked, and now I have internet on my laptop again. However, the virus is still on there. The instructions were telling me to edit out my registry and things like that, but I do NOT feel comfortable messing with anything in the registry (I am not tech savvy and I don't want to delete any important files).

I have NO anti-virus software on my laptop (it belongs to my university and I am "renting" it for each semester). I know I should have it, but I vaguely recall the school warning us about not being allowed to install certain anti-virus software, blah blah blah.

When I try to download Malwarebytes, it won't let me run the file. I even tried renaming it to something innocuous and keeping the .exe when I save it, but it still won't open. I read that this virus doesn't allow you to download anti-virus programs, which is no good for me.

I could really use some help here! I'd appreciate it so much.
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#2
Essexboy

Essexboy

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OK lets try this - what was the option with regards to AV that the University offered ?

Download RogueKiller to your desktop

  • Quit all running programs
  • For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
  • When prompted, type 2 and validate
  • The RKreport.txt shall be generated next to the executable.
  • If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe
Please post the contents of the RKreport.txt in your next Reply.

THEN

Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan
Posted Image

On completion of the scan click save log, save it to your desktop and post in your next reply
Posted Image

FINALLY

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in

    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    %systemroot%\*. /mp /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    CREATERESTOREPOINT

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

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#3
Essexboy

Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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