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Desktop Won't Start


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#1
arsenicwolf

arsenicwolf

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I woke up today to discover my desktop had been restarted (possibly due to a power outage). It is an older computer so I'm used to waiting for it to start up but it has been stuck at a black screen with a blinking white cursor in the upper corner. I'm unable to type or enter anything. I tried restarting again and managed to get to a screen that said that windows could not start properly and offered the option to start in safe mode. I tried both starting normally and starting from the most recent working settings, neither of which worked. I finally got to the Boot Device Menu after several tries but am now stuck as to what to do. Can someone please help?
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#2
arsenicwolf

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Update: I ran the IDE Diagnostics Scan. I received no error messages and pressed enter when told to reboot. And, once again, I seem to be stuck at the black screen with the white cursor in the corner.
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#3
happyrock

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Hi arsenicwolf ... :) ..:unsure:

Please download ARCDC.exe from Artellos.com.
  • Double click ARCDC.exe
  • Follow the dialog until you see 6 options. ..pick The Windows version of the system you need it for
  • You will be prompted with a Terms of Use by Microsoft, please accept.
  • You will see a few dos screens flash by, this is normal.
  • Next you will be able to choose to add extra files if you want...not sure then you don't need any
  • The last window will allow you to burn the disk using BurnCDCC
Your ISO is located on your desktop.

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....when you get to the screen that gives you the option to install or repair ...select r...then when you get to the prompt...type in chkdsk /r..press enter

NOTE THE SINGLE SPACE BEFORE THE /

While chkdsk is running you will see a light blue window with a dark blue band at the top and bottom. or a black dos box depending on on which cd you use... a Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage....
there are 5 stages...it may appear to hang at a certain % for a hour or more...it even will sometimes go back over a area...this is normal...
WARNING... Microsoft does not recommend interrupting the CHKDSK process
DO NOT SHUT DOWN THE COMPUTER OR YOU CAN HAVE SERIOUS PROBLEMS...it can take a long time depending on how large the drive is... When chkdsk is finished it will automatically reboot your computer....
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