i have reinstalled 3 times now. please help
is it possible
Started by
moyra
, May 14 2011 10:59 PM
#1
Posted 14 May 2011 - 10:59 PM
i have reinstalled 3 times now. please help
#2
Posted 15 May 2011 - 01:08 AM
If you suspect your system may have a malware issue I suggest you check out the self help guide at the malware forum http://www.geekstogo...cleaning-guide/ if after following the guide you believe your system may still be infected you need to start a new topic there and not post any malware logs on this forum as they are not used here, provide them with a link to this thread to show them what if any steps have been taken.
Once you get the all clear from the malware guys if the issue is not resolved return here and someone will assist you.
Once you get the all clear from the malware guys if the issue is not resolved return here and someone will assist you.
#3
Posted 15 May 2011 - 07:52 AM
why do you suspect malware after a complete reinstall...
are you connecting a external drive or a flash drive right after the install...
are you connecting a external drive or a flash drive right after the install...
#4
Posted 15 May 2011 - 07:48 PM
hi.
i suspected infection after reinstall because my computer just keeps dying. it open up on safe mode page. if i choose safe mode it would scroll have way and freeze. if i let it continue normal start up the screen went black i also tried last known good config but black screen again.
i am now thinking that maybe i have a conflict problem. i have asus mother board. is it possible for it to be a driver problem.
i have just downloaded my virus protection yet again but i havent done any microsoft updates until i speak to you.
i suspected infection after reinstall because my computer just keeps dying. it open up on safe mode page. if i choose safe mode it would scroll have way and freeze. if i let it continue normal start up the screen went black i also tried last known good config but black screen again.
i am now thinking that maybe i have a conflict problem. i have asus mother board. is it possible for it to be a driver problem.
i have just downloaded my virus protection yet again but i havent done any microsoft updates until i speak to you.
#5
Posted 16 May 2011 - 07:57 AM
don't try to update until you have a stable system...
it could be a hardware issue...run chkdsk /r and memtest86...
it could be a hardware issue...run chkdsk /r and memtest86...
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