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Slow Computer- wanting to check for possible causes


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#16
nehac

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followed that and think I got everything to match up
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#17
Essexboy

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Any improvement, or is it still slow ?
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#18
nehac

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Overall, it is faster and smoother. Thank you :)

Just still having the annoying problem in firefox though, keeps "Not Responding", not sure if it because of the newer version...
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#19
Essexboy

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Downgrade Firefox to the previous version and see if that clears it
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#20
nehac

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Downgraded back to the previous version. Looks better now, not receiving the "Not Responding" frequently (have had it once but lasted only a few seconds).
Guess I won't be upgrading to 4.0.1 again

Thank you :)
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#21
Essexboy

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OK lets tidy you up now and see what appertains

Subject to no further problems :unsure:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :yes:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones

  • GoStart > All programs > Accessories > system tools page
  • Select Performance Information and Tools
  • Right click Disc cleanup an select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :)
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#22
nehac

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Will follow these tips :)
Another question: Which Java versions do I uninstall from my computer?
I mean in control panels there are currently: Java ™6 Update 25, and Java™ SE Runtime Environment 6

Haven't checked for the new java update yet
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#23
Essexboy

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You just need to keep the lates which is Java ™6 Update 25, all the rest can go :)
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#24
nehac

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:) will do that now
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#25
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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