Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_0_6002
Service Pack: 2_0
Files that help describe the problem:
I am running Vista on an HP Pavillion dv5- 1235dx Entertainment Notebook PC. The video card is a family chipset that is apparently 1759MB but is failing to run Portal 2. I have run Portal 1 on it before in the past. What really confuses me is the fact that the first time I played Portal 2 on this computer, that it played flawlessly. Every time I have tried after that I have gotten errors. Originally single player would just lag in audio and video, then crash steam. Now it gives a BSoD. Multiplayer gave me BSoDs from the start however. (I did not try to run multiplayer on the initial startup where single player worked) Any ideas?
System requirements lab says "You Have: Mobile Intel® 4 Series Express Chipset Family"
and also says that I fail the video card test, however it contradicts itself here
Features: Minimum attributes of your Video Card
Required You Have
Video RAM 128 MB 1.7 GB
Hardware T&L Yes Yes
Pixel Shader version 2.0 4.0
Vertex Shader version 2.0 4.0
I pass or surpass all of the requirements, and all the other sections are green. Why can't I play Portal 2?
Also I updated the drivers the day Portal 2 came out.
Edited by newguy298, 19 May 2011 - 04:11 PM.