Help with Reinstallation of Internet and Router
Posted 18 May 2011 - 06:33 PM
Posted 19 May 2011 - 01:26 AM
In no way am I trying to 'shove' this question but personally . ...
As it seems that your only problem is with the router connection I would repost it in Networking section of the forum.
The folks there look after these things a bit better (unless you think there is a XP problem also)
Posted 19 May 2011 - 11:34 AM
connecting to the Internet over a high-speed connection, it becomes
necessary to power cycle your equipment before it will function properly
again. Power cycling all of your equipment is a fast and easy way to get
things working again without the assistance of a repair technician. This
help article will teach you how to power cycle your computer and high-speed
internet equipment properly.
- Step 1.
Shut Down your computer. Do this properly if at all possible by going
through the Start Menu to turn your system off. If your system is completely
locked up, you can press and hold your computerís power button for 5-10
seconds and the tower will turn off.
- Step 2.
Unplug your computer. This is an important step! Unplug your computer by
removing the cord from the power supply. This is almost always the top black
cord on your tower. If you are using a laptop or notebook computer, remove
your battery and then unplug the power cord from the unit. DO not simply
turn off your surge protector. It is important that you unplug the cord from
- Step 3.
Unplug your Internet equipment. Because different people have different
home networking situations, you may have more of less equipment than is
mentioned here. If you have High Speed Internet, you will have either a
cable modem, a DSL modem, or a satellite modem. Whichever you have, unplug
the power cord from the back of your modem. Some people with more than on
computer in their home may have an Internet router to split their high speed
connection so each computer can connect. If you have a router (typical
brands include Linksys, Netgear, or D-Link) please remove the power cord
from this unit as well.
- Step 4.
Wait 2 minutes. Once you have unplugged all of your equipment, wait 2
minutes for any residual power to drain from your devices. You can help this
process by pressing the power button of your PC. Although the PC is not
plugged in, pressing the power button will help drain all left over power
from the unitís motherboard.
- Step 5.
Reconnect devices. Next you will need to reconnect all of your devices IN
A SPECIFIC ORDER. First, plug in the power cord for your modem (if you have
high speed internet). Wait for the modem to have a solid Internet connection
with your internet service provider. This can take as long as 2 minutes, so
be patient. Next, plug in your router (if you have one). Wait for the lights
on the router to indicate it has established a good connection to your modem
(this could take up to 30 seconds). Finally plug your computer tower back
in. If you use a laptop, insert the battery and then plug the unit back in.
Turn on your computer by pressing the power button and allow it to boot
- Step 6.
The computer should now boot normally and you should be able to establish
a connection to the Internet over your high-speed connection. If you
continue to experience
Posted 20 May 2011 - 02:30 PM
Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's
In your next reply please include those results
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users