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Problem after using Geek Squad Recovery disc


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#1
iAmXquisite

iAmXquisite

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Hey everyone I have a Dell Inspiron N5010 no more than 5 months old. I bought the Recovery Disc from best buy when I purchased it.
So I ran the recovery looking to make my computer the way it was when I bought it.

I run the recovery CD which geek squad used Dell DataSafe to make the backup.
I restore my computer it becomes new everything is working perfect, but when I restart the computer i get a boot manager screen with a System error: 0xc000000e

Does anyone know whats going on maybe the partition is not active or something like that?? It seems like my computer is not loading the partition when the OS is installed because before i restart the computer everything works perfect.
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#2
iAmXquisite

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Alright so I found the solution to this problem

Im not sure if the GeekSquad does this on purpose or if the Dell DataSafe software has some issues.

I was reading in a couple of sites and blogs where people said Dell DataSafe has some flaws and I totaly understand why,
or it can just be that GeekSquad does this simple error so that you can bring in your Machine to Best Buy and pay
a couple of hundred dollars for this simple solution.

Solution

Requirements:
Windows 7 Installation CD (Starter, Home Premium, Professional, Ultimate) Whichever one your system came with

Instructions:
First you want to turn on your Computer and insert the Windows 7 Installation disc
Restart your computer and press F12 to enter the boot menu (Varies on Computers)
Choose to boot from CD/DVD drive
It should load the files and bring you to a screen where you enter your Country
Enter you country and click next
Okay next you will get a screen where it says Install, do not click install!!
If you look under that you will see a link that says Repair Computer click on that
Follow instructions and you will get a error that your computer has problems to start up
it will ask if you wan't to fix and start your pc up click yes and tadaahhh! :)
Your problem should now be fixed and be working.
Hope you enjoy!!

Edited by iAmXquisite, 21 May 2011 - 10:12 AM.

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#3
rshaffer61

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Congratulations. :unsure: for a successful resolution for your issue.

I'm sorry we were not able to help you sooner and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. Thank you for the update on how you resolved your issue and I am sure it will help others in the future. :)
Thank you for choosing GeeksToGo for help. :) :yes:
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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