[satinsilk]

I would like to totally restore my system to factory settings but its been partitioned and I do not have that feature I've tried F8,ALT&F10 but still I get nothing.

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Nope you will need to contact Gateway for a set of Recovery disks. Normal cost is usually less then 50 dollars.

[rshaffer61]

Nope you will need to contact Gateway for a set of Recovery disks. Normal cost is usually less then 50 dollars.

[rshaffer61]

Here are the Gateway Recovery Instructions.

1. Reboot, and press F11 or the R key to start the recovery process.
2. Select either "Full System Restore (Destructive)" or "Full System Restore (With Backup)"*.
3. Click "Next", and then click "Yes" to confirm the recovery process.
4.Wait for the computer to restore itself. When it is done, click "Reboot" to reboot the computer.

[rshaffer61]

Did the recovery instructions help?

[rshaffer61]

Are you still having problems with your issue?
It has been 22 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.