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Windows explorer crashing in safe mode


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#1
black_flame46892

black_flame46892

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I've got:

Toshiba Satellite L455D-S5976
Windows 7 -32 bit
AMB Sempron Processor SI-42
2 GB DDR2 RAM, 250 GB HDD
Radeon Graphics card

This is my brother's college computer. He said it crashed about a week ago and sent it to me.

Normal start up will not work. I can get it to run in SAFE MODE, but it is very slow. When it finally makes it to the desktop, Windows Help and support pops up, but within about a minute WINDOWS EXPLORER restarts.

I've run system repair. It has ran two times. This repair action failed:

Repair Action: System file integrity Check and repair
Failed. Error Code: 0x45d

I have ran the CCleaner and repaired items on the registry. What needs to be done to get this back up and running?

Thanks,
-Elle
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#2
gorham

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have you tried Last Known Good Configuration?

You get there the same way you got to safe mode, just chose "Last Known Good Configuration" instead.
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#3
black_flame46892

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I have and it doesn't do anything at all. When I tried to do it again, it says there isn't one. :S
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#4
gorham

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I only have 2 things that I can think to tell you. A third option would be to wait for someone else to chime in.

option 1 if nothing is of value on it I would restore / reformat the HDD

if there is valuable stuff on it you might want to go to the malware removal forum and have them take a look at it.

read Here first and then start a new topic here
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#5
Jacee

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See if a 'startup' repair helps http://www.sevenforu...tup-repair.html
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